Search found 4932 matches
- Thu May 30, 2024 10:57 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 11
- Views: 235
Re: mt5 import data issue
Hi Tickwaiting, You might want to cross-check the file that you exported to see that all the data is correctly there. When you see the pre-import, you should be able to see a sample of the data you're importing (as shown in the previous screenshot given). Has that got the data outside of the 2008 pe...
- Thu May 30, 2024 7:42 am
- Forum: Issue/Bug tracking
- Topic: Tickstory Lite issue on startup
- Replies: 1
- Views: 4
Re: Tickstory Lite issue on startup
Hi Admissqddw, Could you please try to run the Microsoft .NET v4.6.2 installation just in case something is corrupt with your installation? The screen should have a "Close" button at the bottom. You might be able to temporarily work around the issue by pressing "tab" to highlight the close button (e...
- Wed May 29, 2024 11:26 pm
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 11
- Views: 235
Re: mt5 import data issue
Hi Tickwaiting,
Yes, apologies we cannot provide a video of MT5 screens in Youtube due to copyright issues. Our associated guide which is linked to in the Youtube description goes through everything step-by-step with screenshots. Please let us know if that doesn't clarify.
Thanks.
Yes, apologies we cannot provide a video of MT5 screens in Youtube due to copyright issues. Our associated guide which is linked to in the Youtube description goes through everything step-by-step with screenshots. Please let us know if that doesn't clarify.
Thanks.
- Wed May 29, 2024 6:20 am
- Forum: General Discussion
- Topic: How can i transfer the licence to another computer?
- Replies: 12
- Views: 12239
Re: How can i transfer the licence to another computer?
Hi Gianni,
You should be able to use a license for another PC. If you require additional assistance, please consider renewing your subscription. As part of your subscription, we can ensure you get a priority response amongst other benefits.
Thanks.
You should be able to use a license for another PC. If you require additional assistance, please consider renewing your subscription. As part of your subscription, we can ensure you get a priority response amongst other benefits.
Thanks.
- Wed May 29, 2024 4:14 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 11
- Views: 235
Re: mt5 import data issue
Hi Tickwaiting, Could you please elaborate what the issue is from the screenshots you provided? Just one point to add and that is, have you tried the "Copy from" field to copy all the data from an existing MT4 symbol? This will allow you to duplicate all the existing symbol parameters without having...
- Wed May 29, 2024 1:17 am
- Forum: General Discussion
- Topic: Please help to reset my license
- Replies: 3
- Views: 129
Re: Please help to reset my license
Hi Collecktor, You're welcome. Do note that our licensing system is designed to work on a specific machine, as identified by a "fingerprint". In your case, there were more than the allowed maximum installations which is why you received an error message. Note that part of your subscription covers al...
- Tue May 28, 2024 11:44 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 11
- Views: 235
Re: mt5 import data issue
Hi Tickwaiting, Please try again and see if that fixes your issue. If you continue to have issues, you might want to give a screenshot of exactly what you're seeing (or not seeing) so we're on the same page. With custom symbols, I believe that custom symbols will always show under the folder named a...
- Tue May 28, 2024 6:54 am
- Forum: General Discussion
- Topic: When will launcher for MT4 build 1420 released?
- Replies: 1
- Views: 72
Re: When will launcher for MT4 build 1420 released?
Hi Utalert,
We have just released v1.9.7.19 which supports MT4 Build 1420. Please get this latest version via your download link.
Separately, we have sent you an email on another topic - we'd appreciate if you could get back to us if possible!
Thanks.
We have just released v1.9.7.19 which supports MT4 Build 1420. Please get this latest version via your download link.
Separately, we have sent you an email on another topic - we'd appreciate if you could get back to us if possible!
Thanks.
- Tue May 28, 2024 5:28 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 11
- Views: 235
Re: mt5 import data issue
Hi Tickwaiting, If you are referring to not being able to see data in the "Bars" tab when requesting a date range, please make sure you have gone to MT5's Options -> Charts -> Max bars in chart and set it to " Unlimited ". If you don't do this, MT5 will not show all available data to preserve memory...
- Mon May 27, 2024 11:03 pm
- Forum: General Discussion
- Topic: v1.9 Released! (Lite, Standard & Professional)
- Replies: 271
- Views: 2569337
Re: v1.9 Released! (Lite, Standard & Professional)
Great to hear, Resx!