Hi Utalert,
We have just released v1.9.7.19 which supports MT4 Build 1420. Please get this latest version via your download link.
Separately, we have sent you an email on another topic - we'd appreciate if you could get back to us if possible!
Thanks.
Search found 4925 matches
- Tue May 28, 2024 6:54 am
- Forum: General Discussion
- Topic: When will launcher for MT4 build 1420 released?
- Replies: 1
- Views: 15
- Tue May 28, 2024 5:28 am
- Forum: Issue/Bug tracking
- Topic: mt5 import data issue
- Replies: 2
- Views: 41
Re: mt5 import data issue
Hi Tickwaiting, If you are referring to not being able to see data in the "Bars" tab when requesting a date range, please make sure you have gone to MT5's Options -> Charts -> Max bars in chart and set it to " Unlimited ". If you don't do this, MT5 will not show all available data to preserve memory...
- Mon May 27, 2024 11:03 pm
- Forum: General Discussion
- Topic: v1.9 Released! (Lite, Standard & Professional)
- Replies: 271
- Views: 2567458
Re: v1.9 Released! (Lite, Standard & Professional)
Great to hear, Resx!
- Mon May 27, 2024 11:00 pm
- Forum: General Discussion
- Topic: Broker data keeps replacing my Tickstory data. Please help.
- Replies: 1
- Views: 41
Re: Broker data keeps replacing my Tickstory data. Please help.
Hi Gsolomos, Could you please clarify whether you are referring to the HST or FXT files? Can you please try manually setting the "read-only" flag on the files in-question by right-clicking on them in Windows File Explorer and checking the "read-only" check-box? You might also try disconnecting from ...
- Mon May 27, 2024 9:56 am
- Forum: General Discussion
- Topic: Recommended way to update historical data for custom symbol in MT 4 & 5?
- Replies: 3
- Views: 2049
Re: Recommended way to update historical data for custom symbol in MT 4 & 5?
Hi Rexsg,
We are still in the process of trying to finalize our major update. For the moment, you will still need to export the full date range.
Thanks.
We are still in the process of trying to finalize our major update. For the moment, you will still need to export the full date range.
Thanks.
- Sun May 26, 2024 11:09 pm
- Forum: General Discussion
- Topic: v1.9 Released! (Lite, Standard & Professional)
- Replies: 271
- Views: 2567458
Re: v1.9 Released! (Lite, Standard & Professional)
Hi Rexg,
Could you please try your link again? You should now get the latest v1.9.7.18.
Thanks.
Could you please try your link again? You should now get the latest v1.9.7.18.
Thanks.
- Sun May 26, 2024 10:54 pm
- Forum: General Discussion
- Topic: Please help to reset my license
- Replies: 2
- Views: 33
Re: Please help to reset my license
Hi Collektor, Please note that your subscription to our support has expired. If you wish to have continued priority support, you can renew your subscription by going to Help -> About in Tickstory and clicking the Renew button. Once you have done that, you can you please send us through the last 4 ch...
- Sun May 26, 2024 10:50 pm
- Forum: General Discussion
- Topic: data import
- Replies: 1
- Views: 13
- Sat May 18, 2024 12:34 pm
- Forum: General Discussion
- Topic: I can not transfer my licence key to other machine!
- Replies: 1
- Views: 129
Re: I can not transfer my licence key to other machine!
Hi Blokchik, To swap machines, we will need to assist you disable the license on the old machine. Please give us the last 4 characters you can see of the "Support ID" on the machine you wish to keep. You can find the Support ID in the Help -> About / License menu. Please note that our licenses are n...
- Sat May 18, 2024 1:26 am
- Forum: General Discussion
- Topic: How can i transfer the licence to another computer?
- Replies: 11
- Views: 12106
Re: How can i transfer the licence to another computer?
Hi GianniSarti, Of course we can help. Do note however that your subscription has expired and you are therefore no longer eligible for priority support. If you wish to have a priority support, you can renew your subscription by going to Help -> About in Tickstory and clicking the Renew button. Once ...