Search found 4200 matches

by tickstory
Thu Jun 24, 2021 4:18 am
Forum: Beta Discussion Room
Topic: 'Advanced Tester' beta now available!
Replies: 20
Views: 15400

Re: 'Advanced Tester' beta now available!

Hi Elliot, Thanks for your report. Could you please download the recently released v0.0.3.12 and see if this fixes the problem for you? Given that we cannot reproduce the error you are seeing, we believe there may be a lingering config file which might be the cause. If so, this version will handle t...
by tickstory
Wed Jun 23, 2021 1:56 am
Forum: General Discussion
Topic: v1.9 Released! (Lite, Standard & Professional)
Replies: 170
Views: 1236620

Re: v1.9 Released! (Lite, Standard & Professional)

Hi Kwanann, Appreciate the extra details. In the first instance, could you please check in your MT4 terminal's History Center and see what data is actually there? If your terminal is currently connected, there is a possibility that your broker's data is overwriting/back-filling over your export. If ...
by tickstory
Wed Jun 23, 2021 1:34 am
Forum: New features & suggestions
Topic: additional tick data source: Global Prime Au....
Replies: 2
Views: 588

Re: additional tick data source: Global Prime Au....

Hi 4EverMaAT,

Just an update on this. Global Prime has advised they are not quite ready yet for the integration.

We'll let you know if/when this changes.

Thanks.
by tickstory
Wed Jun 23, 2021 1:33 am
Forum: General Discussion
Topic: Crypto DataProvider
Replies: 2
Views: 13

Re: Crypto DataProvider

Hi Payam63,

At the moment we only have three listed crypto pairs - BTCUSD, ETHUSD and LTDUSD. We are planning to add other crypto exchanges as soon we release our next major version.

Hope this helps.
by tickstory
Tue Jun 22, 2021 12:27 am
Forum: Issue/Bug tracking
Topic: can't download new version from link
Replies: 1
Views: 7

Re: can't download new version from link

Hi Zm3000,

If you are on v1.9.6.2 at the moment, you have the latest version. We are holding off making an "official" release of v1.9.6.3 as it contains a single very specific fix. Instead, we are planning to release v1.9.6.4 very soon which will be available to you.

Thanks.
by tickstory
Sun Jun 20, 2021 10:53 pm
Forum: Beta Discussion Room
Topic: version 0.0.3.9 doesn't start, but versions 0.0.3.7 and 0.0.3.8 worked fine
Replies: 6
Views: 289

Re: version 0.0.3.9 doesn't start, but versions 0.0.3.7 and 0.0.3.8 worked fine

Hi Legio, thanks for touching base. Hopefully you're up and running again. As mentioned, we are ensuring everyone is running the most recent version as we are nearing the end of the beta cycle.
Thanks.
by tickstory
Sun Jun 20, 2021 6:35 am
Forum: Beta Discussion Room
Topic: Bug report - Advanced tester
Replies: 7
Views: 187

Re: Bug report - Advanced tester

Hi Gu00hero, Thanks for the further information. We still weren't able to exactly replicate the issue and thinking that it might have something to do with a corrupted database. We have just released v0.0.3.11 which includes a few odd changes - could you please download this and see if this helps? If...
by tickstory
Fri Jun 18, 2021 2:59 am
Forum: Beta Discussion Room
Topic: Bug report - Advanced tester
Replies: 7
Views: 187

Re: Bug report - Advanced tester

Hi Gu00hero, That's odd regarding the server name. We have made a fix in v0.0.3.11 that will be released shortly. The fix revolves around addressing any server names that are not empty though, so I'm not sure if this will address your particular issue. Could you please give a screenshot of the serve...
by tickstory
Wed Jun 16, 2021 12:17 am
Forum: General Discussion
Topic: Where to enter licence key?
Replies: 2
Views: 83

Re: Where to enter licence key?

Hi Ironsmile,

In the email with your license key, please also note the download link you were given to the registered version of the software. Please use this link to download the software and install it. It will prompt you for your license key.

Thanks.
by tickstory
Tue Jun 15, 2021 10:49 am
Forum: General Discussion
Topic: v1.9 Released! (Lite, Standard & Professional)
Replies: 170
Views: 1236620

Re: v1.9 Released! (Lite, Standard & Professional)

Hi Kwanann,

Do you have more details on what "fails" on your multi-time frame testing? If you are getting some sort of error, it may be possible that the EA is not handling the tick data correctly? Your Journal should tell you more.

Thanks.