Hi Rexsg,
We are still in the process of trying to finalize our major update. For the moment, you will still need to export the full date range.
Thanks.
Search found 4921 matches
- Mon May 27, 2024 9:56 am
- Forum: General Discussion
- Topic: Recommended way to update historical data for custom symbol in MT 4 & 5?
- Replies: 3
- Views: 2044
- Sun May 26, 2024 11:09 pm
- Forum: General Discussion
- Topic: v1.9 Released! (Lite, Standard & Professional)
- Replies: 270
- Views: 2566975
Re: v1.9 Released! (Lite, Standard & Professional)
Hi Rexg,
Could you please try your link again? You should now get the latest v1.9.7.18.
Thanks.
Could you please try your link again? You should now get the latest v1.9.7.18.
Thanks.
- Sun May 26, 2024 10:54 pm
- Forum: General Discussion
- Topic: Please help to reset my license
- Replies: 1
- Views: 24
Re: Please help to reset my license
Hi Collektor, Please note that your subscription to our support has expired. If you wish to have continued priority support, you can renew your subscription by going to Help -> About in Tickstory and clicking the Renew button. Once you have done that, you can you please send us through the last 4 ch...
- Sun May 26, 2024 10:50 pm
- Forum: General Discussion
- Topic: data import
- Replies: 1
- Views: 6
- Sat May 18, 2024 12:34 pm
- Forum: General Discussion
- Topic: I can not transfer my licence key to other machine!
- Replies: 1
- Views: 118
Re: I can not transfer my licence key to other machine!
Hi Blokchik, To swap machines, we will need to assist you disable the license on the old machine. Please give us the last 4 characters you can see of the "Support ID" on the machine you wish to keep. You can find the Support ID in the Help -> About / License menu. Please note that our licenses are n...
- Sat May 18, 2024 1:26 am
- Forum: General Discussion
- Topic: How can i transfer the licence to another computer?
- Replies: 11
- Views: 12092
Re: How can i transfer the licence to another computer?
Hi GianniSarti, Of course we can help. Do note however that your subscription has expired and you are therefore no longer eligible for priority support. If you wish to have a priority support, you can renew your subscription by going to Help -> About in Tickstory and clicking the Renew button. Once ...
- Wed May 15, 2024 12:56 pm
- Forum: Expert Advisor Back-tests
- Topic: BTCUSD Backtest
- Replies: 1
- Views: 122942
Re: BTCUSD Backtest
Hi JahidUddin, All you should need to do is select your BTC symbol in the "Map to" box when exporting from Tickstory. This will automatically get the symbol settings for BTC from your broker. Once the data is exported, you can follow the usual steps of back-testing your strategy. If you have other s...
- Tue May 14, 2024 1:05 pm
- Forum: General Discussion
- Topic: I can not transfer my licence to other computer!
- Replies: 7
- Views: 286
Re: I can not transfer my licence to other computer!
Great to hear - you're welcome!
- Tue May 14, 2024 12:25 pm
- Forum: General Discussion
- Topic: I can not transfer my licence to other computer!
- Replies: 7
- Views: 286
Re: I can not transfer my licence to other computer!
Hi Blogchik,
We have just tested your license key and everything is working fine. Could you please elaborate on the error you are getting (or provide a screenshot) and when/where it is occurring?
Thanks.
We have just tested your license key and everything is working fine. Could you please elaborate on the error you are getting (or provide a screenshot) and when/where it is occurring?
Thanks.
- Tue May 14, 2024 11:45 am
- Forum: General Discussion
- Topic: MT4 Launch on Tickstory v1.9.7.17
- Replies: 1
- Views: 100
Re: MT4 Launch on Tickstory v1.9.7.17
Hi Tuvix,
Thanks for the heads up. There was an issue with the launcher which has been fixed with v1.9.7.18 which has just been released.
Regards.
Thanks for the heads up. There was an issue with the launcher which has been fixed with v1.9.7.18 which has just been released.
Regards.