Search found 5 matches

by ericaschneider
Sat Dec 30, 2023 11:48 pm
Forum: Issue/Bug tracking
Topic: A suitable launcher could not be found for your Metatrader version
Replies: 11
Views: 326941

Re: A suitable launcher could not be found for your Metatrader version

I checked and no other programs have been installed other than MT4 terminals. I downloaded the Advanced Tester and it's working great - thanks.
by ericaschneider
Fri Dec 29, 2023 9:12 pm
Forum: Issue/Bug tracking
Topic: A suitable launcher could not be found for your Metatrader version
Replies: 11
Views: 326941

Re: A suitable launcher could not be found for your Metatrader version

Unfortunately it's not realistic for me to uninstall my other MT4 terminals as I actively trade on them everyday. I've used Tickstory for almost a year with other MT4 terminals installed on my VPS with no issues until now. I've attached screenshots of the about box and MT4 configuration.
by ericaschneider
Wed Dec 27, 2023 4:39 pm
Forum: Issue/Bug tracking
Topic: A suitable launcher could not be found for your Metatrader version
Replies: 11
Views: 326941

Re: A suitable launcher could not be found for your Metatrader version

When you say MT4-related applications, are you referring to MT4 terminals or not? I have installed multiple terminals but no other MT4-related applications. It also appears as though it may not be using 1380 launcher.
by ericaschneider
Mon Dec 11, 2023 5:46 pm
Forum: Issue/Bug tracking
Topic: A suitable launcher could not be found for your Metatrader version
Replies: 11
Views: 326941

A suitable launcher could not be found for your Metatrader version

I've been using Tickstory for almost a year and suddenly started getting this error message yesterday. I have uninstalled and reinstalled and am using the latest version 9.7.14. I'm using Metatrader build 1380.
by ericaschneider
Mon Sep 18, 2023 9:35 pm
Forum: General Discussion
Topic: Need to reset my license key
Replies: 1
Views: 5822

Need to reset my license key

Hi there, my VPS host had to reset my server and I believe this is causing a problem with my being able to use Tickstory. I get the error "Licence failed, deinit" and I searched the forum and found that someone else had a similar problem when installing on a new computer. Can you reset my license key?