Search found 43 matches

by LorraineP
Thu Oct 29, 2020 7:43 pm
Forum: Issue/Bug tracking
Topic: MT4 Launch Issue
Replies: 4
Views: 6676

Re: MT4 Launch Issue

Hello????
I have a paid license and this forum was the only support offered, yet no response. Is there somewhere else to reach support?
by LorraineP
Wed Oct 28, 2020 2:39 pm
Forum: Issue/Bug tracking
Topic: MT4 Launch Issue
Replies: 4
Views: 6676

Re: MT4 Launch Issue

Sorry for the strike out line. Couldn't edit afterwards.
by LorraineP
Wed Oct 28, 2020 2:37 pm
Forum: Issue/Bug tracking
Topic: MT4 Launch Issue
Replies: 4
Views: 6676

MT4 Launch Issue

Hello,

I'm using version 1924

When I click on "tools" on Tickstory, and "launch MT4" I get the following

Image
by LorraineP
Wed Oct 24, 2018 1:58 am
Forum: Issue/Bug tracking
Topic: Cannot Open [5]
Replies: 1
Views: 5522

Cannot Open [5]

So I've updated to the latest version, and I still cannot get a test to run. I'm using the same broker I have been all along. And I've run plenty of tests previously.
Have no clue why all of a sudden it is giving me "Cannot open" errors in the journal.
Screen Shot 2018-10-23 at 8.41.54 PM.png
by LorraineP
Wed Oct 24, 2018 1:27 am
Forum: Issue/Bug tracking
Topic: No Email for Update
Replies: 10
Views: 18286

Re: No Email for Update

Ok I got it updated to the new version. Thank you! Sorry for the confusion.
by LorraineP
Wed Oct 24, 2018 1:01 am
Forum: Issue/Bug tracking
Topic: No Email for Update
Replies: 10
Views: 18286

Re: No Email for Update

Ah ok...I thought I had already done that. Thank you
by LorraineP
Tue Oct 23, 2018 11:09 pm
Forum: Issue/Bug tracking
Topic: No Email for Update
Replies: 10
Views: 18286

Re: No Email for Update

Hello,

That's fine. Just email me to that email if you change it. I use both. I tried the coupon code and it did not work. Still showing a total of $49 due.
by LorraineP
Tue Oct 23, 2018 1:57 am
Forum: Issue/Bug tracking
Topic: No Email for Update
Replies: 10
Views: 18286

Re: No Email for Update

Ok so here is a screenshot of version I have.
Screen Shot 2018-10-22 at 8.55.44 PM.png
by LorraineP
Mon Oct 22, 2018 3:59 pm
Forum: Issue/Bug tracking
Topic: No Email for Update
Replies: 10
Views: 18286

Re: No Email for Update

Hi there,

Yes, I already receive email for v1.9 and did the upgrade. However, I'm still prompted to upgrade when visiting Tickstory. How can I check to see what version I'm running?
by LorraineP
Mon Oct 22, 2018 12:26 pm
Forum: Issue/Bug tracking
Topic: No Email for Update
Replies: 10
Views: 18286

No Email for Update

Hello,

Tickstory program shows an update available to fix error 503, which I get every time I try to use it.
However, I did not get an email with the updgrade and cannot find where else to download it.