Tickstory

Hi @apex17,

Please check your private messages (top-right menu) for further assistance.

Thanks.

Hi Matthias,

The icon you see is denoting that the software is "unlocked". The fact you can use the software means that it has been successfully registered (if there is a problem with your license you will be prompted).

Thanks.

Hi Ccchangsung, We have resent the email to the address you specified. Please make sure you have checked your Spam folder for the email. If you still can't see it, please make sure your email box isn't full and can receive emails. For your convenience, we have also sent you a private message (top ri...

Hi Roadrigoes,

We've sent you a private message (top right menu) to assist you further.

Thanks.

Hi Rra1974, While we can't provide advice on your specific EA, we can offer some general tips to help trouble-shoot the problem. First up, do note that all EAs will be affected to a degree by any change in input data, especially if your EA is particularly sensitive to such changes (scalping strategi...

Hi Roadrigoes,

If you are not doing any back-testing with the MT4 Strategy Tester then yes, you can delete the FXT files. It will not affect the exported chart data (.HST) in MT4.

Thanks.

Hi Tickwaiting, i decide to backtest based on broker data, but the question is broker data enough? in other words do i need tickstory tick data knowing broker provide tick data. Historical broker data is usually not as complete as the data provided by Tickstory. That is, it could contain gaps or mis...

Hi Tickwaiting, There could be many areas where your transition could have differences. For example, was the EA converted from MT4 to MT5 completely and correctly? Are the settings the same in both terminals (starting equity, instrument digits, etc)? Did you test with fixed spread on MT4 versus vari...

Hi Islamraslan, Where possible, Tickstory tries to augment the existing functionality of Metatrader. If the functionality is significantly different, it would make more sense to build our own back-tester to have full control of the functionality we could provide. At the moment, Metatrader does provi...

Hi Joez, The "FXT is read-only" message is expected and a warning, not an error. If an EA is not trading, it usually just means that the EA's trading criteria has not been met for some reason. You can refer to this item in our FAQ for some general trouble-shooting tips to help resolve the issue. Hop...