Tickstory

Hi zedede,

Unfortunately we don't provide support with specific EAs. If you believe that there is an issue with the MT4 data export, appreciate if you can provide further detail.

Thanks.

Hi allyfx - thanks for your support

Regards.

Hi mrfrench, Thanks for the detail regarding your issue. Could you please ensure .NET 3.5 is installed on your PC as this is a prerequisite (unfortunately v4.0 does not necessarily support all the features of v3.5). You can download v3.5 here: http://www.microsoft.com/en-au/download/details.aspx?id=...

Hi Jack,

Thanks for the further information. This item has been added to the todo list (TICKLITE-88) - it wont make it for the v0.8 release but hopefully the next.

Regards.

Hi Jack,

Thanks very much for your post and feedback. If you want to adjust the time to NY time, does "Eastern time (US & Canada)" not do the job for you? It will automatically adjust for daylight savings time.

Regards,

Hi jupp76, Thanks for your further detail. Appreciate if you can update to a MT4 build that is supported by the Tickstory launcher such as 432. This will limit the number of variables in trying to identify the issue. A test of a smaller period on GPBUSD has unfortunately been able to yield the same ...

Hi jupp76, Appreciate if you could use a supported version such as MT4 Build 432 so we can limit the number of variables trying to reproduce and identify the issue. Ideally if you could try identify a small subset of exported data (such as 1 month) that causes your issue then this would help expedit...

Hi jackt, That's correct - the system will download pairs simultaneously, however it will only make one request at a time per-pair. If you are concerned about requesting too much data I would suggest manually downloading one pair at a time. The main intention of the multiple-pair feature is so you c...

Hi allyfx,

Welcome to the forum. v0.8 is expected to be released in the few days - just ensuring we have no unresolved issues from users.

Regards.

Hi fx83, Could you please advise what version of MT4 you are currently using? The Tickstory launcher will attempt to launch all new versions of MT4 if possible and will notify you if it's unsuccessful. If you would like to use Build 432, you can find it here: http://www.multiupload.nl/2AB9S9505T Reg...