Search found 4884 matches

by tickstory
Mon Nov 18, 2013 11:30 pm
Forum: Issue/Bug tracking
Topic: Error from Tickstory Launcher
Replies: 3
Views: 10304

Re: Error from Tickstory Launcher

Hi Fran, From what I understand of your post, the launcher works sometimes for you and sometimes presents an error message? If this is the case, we have seen this on odd occasion when your machine has too many applications running. Usually if you try launching again it fixes the problem. Hope this h...
by tickstory
Mon Nov 18, 2013 11:17 pm
Forum: New features & suggestions
Topic: Allow folder selection for file export
Replies: 3
Views: 12415

Re: Wrong pre-defined format "CSV2FXT" when exporting to fil

Hi Gooly,

You can specify the path manually - there is not folder selection button at the moment but we can note this. FYI we will move this part of the thread to the 'suggestions' section.

Thanks!
by tickstory
Mon Nov 18, 2013 11:16 am
Forum: General Discussion
Topic: Backtesting in H1 Tickstory Data
Replies: 1
Views: 6816

Re: Backtesting in H1 Tickstory Data

Hi Jockeys, Thanks for your feedback and letting us know how much use you're getting out of Tickstory. With regards to your question, there are no specific optimisations done in the export of H4 data as the aim is to have the most accurate information go into the exports. There have been reports tha...
by tickstory
Mon Nov 18, 2013 1:18 am
Forum: Issue/Bug tracking
Topic: Spread doesnt get drawn
Replies: 10
Views: 23997

Re: Spread doesnt get drawn

Hi Oneandonly - Not entirely sure what you mean by "drawn" - the spread is only relevant when calculating the current Ask price or when your EA wants to know the current spread. The Ask price is calculated by the MT4 strategy tester as "Bid price plus spread". Regarding commissions, please refer to ...
by tickstory
Mon Nov 18, 2013 1:06 am
Forum: New features & suggestions
Topic: Allow folder selection for file export
Replies: 3
Views: 12415

Re: Wrong pre-defined format "CSV2FXT" when exporting to fil

Hi Gooly - not sure what you mean. The folder location of where the file will be written is already displayed.

Thanks.
by tickstory
Sun Nov 17, 2013 8:05 am
Forum: Issue/Bug tracking
Topic: MT4 Data Editor FXT overwritten
Replies: 6
Views: 16886

Re: MT4 Data Editor FXT overwritten

Hi Geektrader, Thanks for giving the further detail - it helps alot. It appears step 3) is the problem here. The Tickstory is intended to allow you to produce back-tests with tick data which means you need to select the "Every tick" model when doing your back-test. It seems you are selecting the "Op...
by tickstory
Sun Nov 17, 2013 7:59 am
Forum: Issue/Bug tracking
Topic: error downloading
Replies: 1
Views: 6237

Re: error downloading

Hi Christian,

Could you please describe the exact steps you are taking to get this problem? This error is typically caused by a corrupt/incorrect Microsoft .NET installation.

Thanks.
by tickstory
Sat Nov 16, 2013 1:26 am
Forum: General Discussion
Topic: Access denied error upgrading from v1.0 to v1.1
Replies: 2
Views: 11181

Re: Access denied error upgrading from v1.0 to v1.1

As another user has reported, if you are exporting to a Metatrader installation that resides in the C:\Program Files directory, you must either move the installation to a different location or run Tickstory as an administrator to give it sufficient access rights to write to this directory.

Thanks.
by tickstory
Sat Nov 16, 2013 12:53 am
Forum: Issue/Bug tracking
Topic: 'Access to the path is denied'
Replies: 8
Views: 23187

Re: 'Access to the path is denied'

Hi Traderjoe - thanks for letting us know. Yes, Windows 8 does not permit an application to write data to the Program Files directory structure without administration permissions.

Regards.
by tickstory
Fri Nov 15, 2013 10:47 pm
Forum: Issue/Bug tracking
Topic: Ask/Bid template tag exporting Bid/Ask values
Replies: 1
Views: 6836

Re: Ask/Bid template tag exporting Bid/Ask values

Hi Pipnotic - thanks for your keen eye and taking the time to log the issue. We've looked at the issue and see that this affects only the sample record shown in the Export screen. That is, the Ask & Bid price in the sample record is 1.24431 and 1.24433, respectively. We will correct this in the next...