Tickstory

Hi Ekke,

It's not clear exactly what the issue is - is it that that your EA is not dropping trades at the nominated time? Did you try trace through the code in MT4 Strategy Tester's visual mode?

Cheers.

Hi Howiesun, Thanks for the order reference you provided. FYI, your email is you used was a***w@gmail.com. If you need these details updated, please let us know. Re: the launch issue, from what you have said, it sounds like you're using the latest v1.9.7.1 so there should be no issue with MT4 versio...

Hi Howsiesun, Sorry if this wasn't clear but the likely cause of your N/A modelling may be a result of your MT4 automatically updating (other reasons are listed in our FAQ here ). Therefore, the resolution to this is to update your Tickstory to the latest version that will support the most recent MT...

Hi Szilard,

Thanks for touching base. We've made a few changes since 2016 so we've sent you a personalized email that gives you some information about how you can update your software to the latest version.

Thanks.

Hi Heisgroup,

It looks like you entered your email address incorrectly in the order form (i.e. you used 2 'n's instead of one ). We've corrected the issue and resent all your details again. Please let us know if you are still having issues.

Thanks!

Hi Howiesun, If you have an active subscription, please make sure you have downloaded the latest version of Tickstory from your download link. This will ensure you have the latest version in the event your MT4 has been automatically updated. If you require further assistance, kindly provide the emai...

Hi Wakhil,

GBPUSD is not currently available and unfortunately there is no ETA at this stage. For a list of currently available symbols you can see this page which will be updated as new symbols are added.

Thanks.

Hi Machtucker, Thanks for the further detail. The MT5 exported data includes the token {BarMaxSpreadInt} which represents "The maximum spread that occurred within a bar, expressed as an integer." (see here in our manual ). The data looks like this: 20220501,22:37:00,7435.407,7435.407,7434.974,7435.3...

Hi HenryWallace,

We have responded to you via email with your download link information.

Thanks.

Hi Machtucker, Here is a sample of the raw exported tick data from Tickstory for GBR.IDX: Timestamp,Bid price,Ask price,Bid/Ask Spread 20220501 22:37:54:164,7435.407,7441.593,6.18599999999969 20220501 22:37:55:986,7435.189,7441.405,6.21599999999944 20220501 22:37:56:345,7434.974,7441.19,6.2159999999...