Search found 4883 matches
- Sun Jan 07, 2024 6:29 am
- Forum: Issue/Bug tracking
- Topic: A suitable launcher could not be found for your Metatrader version
- Replies: 11
- Views: 312873
Re: A suitable launcher could not be found for your Metatrader version
That's great - you're welcome, John_P!
- Fri Jan 05, 2024 10:26 pm
- Forum: General Discussion
- Topic: License query
- Replies: 1
- Views: 59185
Re: License query
Hello R1ddl3,
Your licenses have been reset. Please ensure the software has been fully uninstalled from the old machines, otherwise it will again re-use a license (if you have since deleted the operating system, then this is fine also).
Thanks.
Your licenses have been reset. Please ensure the software has been fully uninstalled from the old machines, otherwise it will again re-use a license (if you have since deleted the operating system, then this is fine also).
Thanks.
- Fri Jan 05, 2024 10:15 pm
- Forum: General Discussion
- Topic: New computers
- Replies: 3
- Views: 90083
Re: New computers
Hi Gsolomos, We've responded to your email - please allow some time for us to respond. It appears you have started 3 threads on the same topic (2 forum threads and 1 email) so appreciate if you could only use the one email thread until we resolve your issue, otherwise we might inadvertently miss som...
- Fri Jan 05, 2024 11:45 am
- Forum: Issue/Bug tracking
- Topic: A suitable launcher could not be found for your Metatrader version
- Replies: 11
- Views: 312873
Re: A suitable launcher could not be found for your Metatrader version
Hi John_P,
The latest Tickstory v1.9.7.14 supports MT4 Build 1400. If you are not currently using this version, then please download it using your download link. As usual, please make sure you launch MT4 via Tickstory before commencing your back-test.
Hope this resolves your issue.
The latest Tickstory v1.9.7.14 supports MT4 Build 1400. If you are not currently using this version, then please download it using your download link. As usual, please make sure you launch MT4 via Tickstory before commencing your back-test.
Hope this resolves your issue.
- Thu Jan 04, 2024 10:27 pm
- Forum: General Discussion
- Topic: New computers
- Replies: 3
- Views: 90083
Re: New computers
Hi Gsolomos,
We've responded to your email on the same topic.
Thanks.
We've responded to your email on the same topic.
Thanks.
- Thu Jan 04, 2024 10:09 pm
- Forum: New features & suggestions
- Topic: Add new export data feature option to detect dishonest EAs
- Replies: 18
- Views: 183398
Re: Add new export data feature option to detect dishonest EAs
Hi Srormex777, Thanks for your feedback and your suggestion. Would you have any code examples of where this is occurring so we could see what potential solutions there are to detecting this? Are you saying that they filtering a specific price from Dukascopy data? If we did add such a feature, we wou...
- Tue Jan 02, 2024 12:29 am
- Forum: Issue/Bug tracking
- Topic: A suitable launcher could not be found for your Metatrader version
- Replies: 11
- Views: 312873
Re: A suitable launcher could not be found for your Metatrader version
Hi Erica,
That's good to hear the AT is working. We are going to send you a PM to see if we can resolve the issue with the main launcher.
Thanks.
That's good to hear the AT is working. We are going to send you a PM to see if we can resolve the issue with the main launcher.
Thanks.
- Fri Dec 29, 2023 11:22 pm
- Forum: Issue/Bug tracking
- Topic: A suitable launcher could not be found for your Metatrader version
- Replies: 11
- Views: 312873
Re: A suitable launcher could not be found for your Metatrader version
Hi Ericaschneider, Sorry, we've corrected the last response to you - there is no issue with running additional MT4 terminals, so this is not the cause of the problem. From what I understand, the launcher has been working until recently. Has anything else been installed on your system since then that...
- Fri Dec 29, 2023 6:26 am
- Forum: General Discussion
- Topic: v1.9 Released! (Lite, Standard & Professional)
- Replies: 266
- Views: 2301088
Re: v1.9 Released! (Lite, Standard & Professional)
Hi K356, Please do request that your bank reverse the payment. We cannot see any confirmation on our side which means our ability to investigate further is limited. I am not sure what payment method you have used but credit card or PayPal is the best as confirmation is immediate once your bank appro...
- Thu Dec 28, 2023 12:37 pm
- Forum: Issue/Bug tracking
- Topic: A suitable launcher could not be found for your Metatrader version
- Replies: 11
- Views: 312873
Re: A suitable launcher could not be found for your Metatrader version
Hi Ericaschneider, There are no issues with running additional MT4 terminals. If you are using any other applications that augment or change MT4 for back-testing then this is what we are referring to and could cause compatibility issues. If this is not the case, could you please try start up MT4 man...