Search found 4380 matches

by tickstory
Mon Feb 28, 2022 11:45 am
Forum: Issue/Bug tracking
Topic: BTCUSD Error Feb 18th 2022 missing bars
Replies: 3
Views: 745

Re: BTCUSD Error Feb 18th 2022 missing bars

Hi Dan, Given that it's a weekend, it's possible that there was some system maintenance going on at the time. Dukascopy do not give any specific comment on days where there may be data gaps and cite their user agreement that the data is provided "as-is". As with any centralized exchange, it is not u...
by tickstory
Fri Feb 25, 2022 11:19 pm
Forum: Issue/Bug tracking
Topic: Problem Importing Data in MT4
Replies: 3
Views: 825

Re: Problem Importing Data in MT4

Great to hear it's resolved, Keldrilh!
by tickstory
Mon Feb 21, 2022 1:51 am
Forum: Issue/Bug tracking
Topic: Problem Importing Data in MT4
Replies: 3
Views: 825

Re: Problem Importing Data in MT4

Hi Keldrilh, It looks like you are trying to use the "Import" function of MT4 which is not necessary when using Tickstory. Tickstory allows you to directly export into MT4 in a few simple steps as shown in this video . The only thing extra to note is that during the process of specifying your export...
by tickstory
Mon Feb 21, 2022 1:39 am
Forum: General Discussion
Topic: MT5 not using tick data
Replies: 1
Views: 740

Re: MT5 not using tick data

Hi Glaxo12, Usually if you have selected the custom symbol you created in the back-test, it should only use the data available for that symbol. You might want to check that you have selected the correct custom symbol as a first call as we can't think of any reasons for the problem with the informati...
by tickstory
Mon Feb 21, 2022 1:36 am
Forum: Issue/Bug tracking
Topic: config file (*.mt4config) no show up
Replies: 1
Views: 520

Re: config file (*.mt4config) no show up

Hi Yanthao, By default, the output filename of the *.mt4config is automatically set by the Tickstory Settings EA. The "ConfigFilename" parameter in the EA allows you to manually set this. If you can't see the file, please check the Journal tab to see if there were any errors during the generation pr...
by tickstory
Fri Feb 11, 2022 11:23 pm
Forum: General Discussion
Topic: Settings for Exporting Data to MT5 (Darwinex time-zone)
Replies: 1
Views: 815

Re: Settings for Exporting Data to MT5 (Darwinex time-zone)

Hi Taha, According to the information given, you should select the "New York Trading" time-zone at the top of the time-zone selection menu. On a separate note, could you please provide us with the email address you used when licensing Tickstory? This will ensure we give you appropriate support accor...
by tickstory
Thu Feb 10, 2022 10:17 am
Forum: Issue/Bug tracking
Topic: Metatrader 4 Installation invalid/not found
Replies: 7
Views: 13169

Re: Metatrader 4 Installation invalid/not found

Hi Lifeform,

Usually the file would be located under that specific folder. If you have some other type of configuration, you might want to check for it under one of the subdirectories residing under C:\Users\(YourUsername)\AppData\[Local|Roaming|etc]\Tickstory\Tickstory Lite.

Thanks.
by tickstory
Wed Feb 09, 2022 9:44 pm
Forum: General Discussion
Topic: Data storage form Tickstory where ?
Replies: 1
Views: 783

Re: Data storage form Tickstory where ?

Hi Andreas, There are two main locations where you should check for large amounts of data: - The MT4 Data Folder : In Metatrader go to File -> Open Data Folder and then browse to tester/history. You can remove *.fxt files which are the tick data exports. If you delete these, you will not be able to ...
by tickstory
Tue Feb 08, 2022 1:35 am
Forum: General Discussion
Topic: v1.9 Released! (Lite, Standard & Professional)
Replies: 208
Views: 1387496

Re: v1.9 Released! (Lite, Standard & Professional)

Hi Samuelfioravante, Your license will still be active after your subscription expires however some features will not be available to you including: - Access to our Advanced Tester for MT4 module (which allows you to test with Slippage, variable spreads and a walk-forward analyzer). - Fast download ...
by tickstory
Mon Feb 07, 2022 10:44 pm
Forum: Issue/Bug tracking
Topic: License activation (Code 304)
Replies: 13
Views: 7621

Re: License activation (Code 304)

Hi Maxony, Your license permits you to activate on a maximum of 2 machines. Your activations have been now been cleared. Please make sure you have fully uninstalled it from the machines you don't intend to use it on and then you can continue on your own PC. If your need to use it on the additional V...