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How can i stop Monthly Subscription
Posted: Fri Jun 03, 2022 9:00 am
by tickehistoryuser
Dear Team,
I bought license today, but I forgot to un-tick Monthly Subscription, how can I remove ? I do not want to pay every month.
Thank you All.
Re: How can i stop Monthly Subscription
Posted: Fri Jun 03, 2022 11:50 am
by tickstory
Hello,
As part of your purchase, you would have received an email confirmation which has a "Manage subscription" link. From this link you can cancel your subscription if you require.
Thanks.
Re: How can i stop Monthly Subscription
Posted: Tue Jan 24, 2023 8:12 pm
by Pascal
Hello,
I have not received the link.
Could you please send me the link ?
Thank you
Re: How can i stop Monthly Subscription
Posted: Tue Jan 24, 2023 10:41 pm
by tickstory
Hi Pascal, your details have been re-sent to your email.
Thanks.
Re: How can i stop Monthly Subscription
Posted: Tue Jan 24, 2023 10:44 pm
by Pascal
You have sent me the same email as I received with my purchase, which not contain link to manage subscription
Re: How can i stop Monthly Subscription
Posted: Wed Jan 25, 2023 12:01 am
by tickstory
Hi Pascal,
We have replied via private message which you can access by clicking on the corresponding link in the top-right of this forum.
Thanks.
Re: How can i stop Monthly Subscription
Posted: Wed Jun 14, 2023 2:56 pm
by Vuvanhieu
Dear Team,
I bought license today, but I forgot to un-tick Monthly Subscription, how can I remove ? I do not want to pay every month.
Re: How can i stop Monthly Subscription
Posted: Wed Jun 14, 2023 6:50 pm
by tickstory
Hi Vuvanhieu,
You can manage your subscription with the "Manage subscription" link you were sent when you purchased. For your convenience, we have sent you a private message with the details if you can't quickly find it.
Thanks.