Cant use the history Download from tickstory

[RendySaputra]

Hi, I cant used the download history and I have check the log is :

Time Message
05-04-2021 14:08 Server busy or unavailable: ProtocolError - The remote server returned an error: (404) Not Found. [0] (http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)



05-04-2021 14:05 Server busy or unavailable: ProtocolError - The remote server returned an error: (404) Not Found. [0] (http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)


what happen?

thanks for the help

[tickstory]

Hi Rendy,

This error may have occurred due to the data not being available at the time you requested. If you try the same download again, it should be working now for that particular date range.

Thanks.