FYI : reporting error message

General discussion about the Tickstory Lite software package.
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Y_Kan
Posts: 2
Joined: Wed Apr 21, 2021 2:47 pm

FYI : reporting error message

Post by Y_Kan »

NOTE: I upgraded to Standard but the error message says Tickstory Lite

Product name: Tickstory Lite
Product version: 1.9.6.2
Details:
Requested Clipboard operation did not succeed.
at System.Windows.Forms.Clipboard.ThrowIfFailed(Int32 hr)
at System.Windows.Forms.Clipboard.SetDataObject(Object data, Boolean copy, Int32 retryTimes, Int32 retryDelay)
at System.Windows.Forms.Clipboard.SetText(String text, TextDataFormat format)
at System.Windows.Forms.Clipboard.SetText(String text)
at #=zE2i_58SeNJTZTw61lUkEOy0=.#=zy2WbA2M4mfqb6myVZsLSRb0=()
at #=zE2i_58SeNJTZTw61lUkEOy0=.#=zcn$CBqGY92zdShgQOQ==(Object #=zyx3l7b8=, EventArgs #=zGtSNQ1Q=)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: FYI : reporting error message

Post by tickstory »

Hi Y_Kan,

If you want to find your license type, please go to the Help->About box. The title you copy and pasted is just a generic label.
If you are experiencing an issue, please let us know what you are doing at the time. If you are having trouble copying the text (this might be due to restricted permissions), you can either try selecting the error text and CTRL-C or sending us a screenshot.

Thanks.

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