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bought a licence need update

Posted: Mon Dec 20, 2021 9:25 am
by imbissbronko
Hi,

i have bought a standard licence and i need one update now? did i have to buy one time subscription? i dont need 12 Month? how can i get one update wiithout buying again standard licence?

Re: bought a licence need update

Posted: Mon Dec 20, 2021 10:57 am
by tickstory
Hi Imbissbronko,

You can renew your subscription by going to the Help->About menu in Tickstory and clicking the "Renew" button. Once you have renewed your subscription, your usual download link will provide you with the latest version.

Please let us know if you need further assistance.

Thanks.

Re: bought a licence need update

Posted: Wed Dec 22, 2021 8:58 am
by imbissbronko
hi,

i have paid for subscription now..but how can i update now my tickstory? i dont receive any download link. And is it possible to deinstall tickstory and reinstall again? did i only need my licence code?

Re: bought a licence need update

Posted: Wed Dec 22, 2021 1:15 pm
by tickstory
Hi Imbissbronko,

Thanks for updating your subscription. Your download link remains the same as when you first purchased. We have re-sent this email to you for your reference.

You can uninstall and re-install Tickstory if this is what you need to do (upgrading only requires you to install the new version). Your license key will remain the same as before.

Hope this helps.