Update 1.9.7

General discussion about the Tickstory Lite software package.
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gdelmeire
Posts: 5
Joined: Mon Feb 22, 2021 1:12 pm

Update 1.9.7

Post by gdelmeire »

Hello.

I bought tickstory standard one year ago without monthly. subscription.
I've just taken 1 month subscription (17.95€) with same mail as my first order but I didn't get new download link and my link can only download 1.9.6 version.
Can you provide me some help please?
Thanks
regards
Guillaume

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Update 1.9.7

Post by tickstory »

Hi Gdelemiere,

Your download link gives you the latest version available to you on your subscription, which expired in March 2021. To update your subscription, you can go to Help->About->Renew. Once you do, the most recent version will be available to you on the same download link.

Hope this helps!

gdelmeire
Posts: 5
Joined: Mon Feb 22, 2021 1:12 pm

Re: Update 1.9.7

Post by gdelmeire »

Thanks !

Is there a simple way to unsubscribe from monthly subscription ?

Thanks
Regards
Guillaume

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Update 1.9.7

Post by tickstory »

Hi Guillaume,

Yes there is. When you start your subscription, you will be sent an email with a "Manage subscription" link. From this link you can cancel, change payment details etc on your subscription.

Regards.

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