Help me please

General discussion about the Tickstory Lite software package.
Post Reply
worldshot
Posts: 1
Joined: Sat Mar 28, 2015 5:50 pm

Help me please

Post by worldshot »

Hello,

I downloaded history data from Dukascopy using Tickstory application,but when I try to export it to MT4 it is going to retrieve again from server not from the location which data is downloaded on my hard drive, how do I use the downloaded data on my hard drive to export it to MT4?

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Help me please

Post by tickstory »

Hi Worldshot,

If you have downloaded data, the system will not downloaded it again for subsequent export operations. Please see here for a detailed explanation of how the download process works (and also refer to the manual):

http://tickstory.com/forum/viewtopic.php?f=5&t=22&p=54

Regards.

tckstr
Posts: 2
Joined: Thu Apr 02, 2015 12:52 am

Re: Help me please

Post by tckstr »

Hello.
I have tried the download method. Now the backtest doesnt work at all.
I have tried opening and closing the platform many times with no success.
I have even uninstalled an installed mt4 again. After the clean installation, the back test was working normally without the tickstory.
When i used the export with the same dates as the download, same thing happened.
Now i have deleted the download and trying with the export method only, to see if i can make the backtest work again.

It worked now.
Any ideas why this is happening with the download system?

Thank you

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Help me please

Post by tickstory »

Hi Tckstr,

It is not clear what problem you are encountering. Are you getting an error message? Please describe exactly what the issue is and the steps you are taking.

Thanks.

Post Reply