problem with release 1.7.3 and MT4 build 950

General discussion about the Tickstory Lite software package.
StephenS
Posts: 7
Joined: Sat Mar 14, 2015 3:41 pm

problem with release 1.7.3 and MT4 build 950

Post by StephenS »

Hi,
I can't find this problem posted.... I run Tickstory as Administrator (Export to MT4 will not work otherwise-gives a permissions error). The download goes fine, and MT4 launches fine. When I go to do a backtest, MT4 can't find the data, get error TestGenerator: no history data USDJPY60.

What have I missed?

Stephen

StephenS
Posts: 7
Joined: Sat Mar 14, 2015 3:41 pm

Re: problem with release 1.7.3 and MT4 build 950

Post by StephenS »

Maybe my problem is related to upgrading to windows 10?

tickstory
Posts: 4898
Joined: Sun Jan 06, 2013 12:27 am

Re: problem with release 1.7.3 and MT4 build 950

Post by tickstory »

Hi StephenS,

You will need to revert to Build 910 as Tickstory is not currently compatible with Build 950 at the moment due to some breaking changes that have recently been made in MT4. You can see more about how to roll-back here:
http://tickstory.com/forum/viewtopic.php?f=2&t=876

Any future updates will be announced here:
http://tickstory.com/forum/viewtopic.ph ... 6&start=60

Regards.

StephenS
Posts: 7
Joined: Sat Mar 14, 2015 3:41 pm

Re: problem with release 1.7.3 and MT4 build 950

Post by StephenS »

Hi,

I reverted to build 910, added the noupdate in the tickstory launcher. MT4 stays at 910, but the export to MT4 does not work. There are no error messages. I am on windows 10, and run tickstory as administrator (the export would not work otherwise). When the export is complete, I launch MT4 from tickstory. The backtest I try generates an error saying no data.

Thanks for the help!

Stephen

tickstory
Posts: 4898
Joined: Sun Jan 06, 2013 12:27 am

Re: problem with release 1.7.3 and MT4 build 950

Post by tickstory »

Hi StephenS,

Could you please post a screenshot of the error you are getting? Have you ensured that your MT4 Data Folder location (in MT4 File->Open Data Folder) matches that of the one you have configured in Tickstory (File->Settings->MT4 Settings->MT4 Data Folder)?

Thanks.

StephenS
Posts: 7
Joined: Sat Mar 14, 2015 3:41 pm

Re: problem with release 1.7.3 and MT4 build 950

Post by StephenS »

Thank You!! I am very sorry I didn't catch the problem. I had the data folder wrong, it had been changed when I upgraded to windows 10 I think.

Happy New Year!

Stephen

tickstory
Posts: 4898
Joined: Sun Jan 06, 2013 12:27 am

Re: problem with release 1.7.3 and MT4 build 950

Post by tickstory »

Great to hear! Happy new year to you as well.

jay
Posts: 10
Joined: Sun Jan 03, 2016 8:20 pm

Re: problem with release 1.7.3 and MT4 build 950

Post by jay »

Hi,

I have just purchased Tickstory's data not realising it doesn't work with build 950 .. I have tried the above recommendations to back date my platform to 910 but with no success.. Is there a straight forward way of getting around this problem with out major hassle ? is there an update soon that is compatible with 950 ?

any help would be greatly appreciated..

many thanks..

Ja.

tickstory
Posts: 4898
Joined: Sun Jan 06, 2013 12:27 am

Re: problem with release 1.7.3 and MT4 build 950

Post by tickstory »

Hi Jay,

We'd like to assist you with getting you up-and-running. We are planning to release a launcher update for Build 950, however this will not address the issues with spread. The best bet is to roll-back to Build 910 at this stage. Could you describe what problem you're having with using Build 910 so we can help resolve it?

Thanks.

jay
Posts: 10
Joined: Sun Jan 03, 2016 8:20 pm

Re: problem with release 1.7.3 and MT4 build 950

Post by jay »

tickstory wrote:Hi Jay,

We'd like to assist you with getting you up-and-running. We are planning to release a launcher update for Build 950, however this will not address the issues with spread. The best bet is to roll-back to Build 910 at this stage. Could you describe what problem you're having with using Build 910 so we can help resolve it?

Thanks.
Hi, Thanks for the reply..

I have replaced the terminal and metaeditor.exe files to the 910 build but still I cant open the platform through the tickstory program..

Here is the notification...
TS.png

Many thanks for your help

Jay

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