0.9.1.0 cant run mt4 build 509?

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
Jolrael
Posts: 2
Joined: Tue Jul 02, 2013 9:04 am

0.9.1.0 cant run mt4 build 509?

Post by Jolrael »

Hello

I have a problem with lunching mt4 (XEMARKETS) build 509. This is only me or i need to downgrade?
Attachments
error1.png

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi Jolrael,

The launcher has been tested on Build 509. From the error message you have posted, it looks like you have not been recognised as a 'friend' which is why the launcher is not working. If you have already pressed the 'Like' button, please restart the application and try again.

Thanks.

Jolrael
Posts: 2
Joined: Tue Jul 02, 2013 9:04 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by Jolrael »

Working now! :mrgreen:
thank you very much!

adibi83
Posts: 10
Joined: Tue Jul 02, 2013 7:59 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by adibi83 »

Hi

I have the exact same problem with build 509 and that's after I pressed the "like" button... what should I do?

TX

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi adibi83,

Could you please tell us if the "star" icon in the top-right is gold? Does it acknowledge you're a friend when you click on it? If not, the most likely issue is that you did not click the 'Keep me logged in' check-box when logging in. Of course, you should also be clicking on the 'Like' button at the top-right of the application.

Also, once you have pressed 'Like' please restart the application before trying the launcher again.

Please let us know if this resolves the issue.

Jolrael - thanks for letting us know you solved the issue!

Thanks.

adibi83
Posts: 10
Joined: Tue Jul 02, 2013 7:59 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by adibi83 »

Well, I'm trying to, but every time I push the "like" button it opens a blank web page and nothing happens... tries to copy the link and open the URL via other browsers but it did not work.

Any suggestions?
Attachments
2.png

adibi83
Posts: 10
Joined: Tue Jul 02, 2013 7:59 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by adibi83 »

OK I know what the problem was and maybe you should post it because it's a little bug: before you press the "like" button make sure that your default browser is Internet Explorer. Mine was Chrome so it didn't work.

Cheers....

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi Adibi83,

Thanks for letting us know how you fixed your issue. We will look into resolving this.

Regards.

Tomi
Posts: 3
Joined: Tue Jul 16, 2013 11:06 pm

Re: 0.9.1.0 cant run mt4 build 509?

Post by Tomi »

Hello Guys, a i cant make my little star gold/yellow. I tried IE as default, but still no good, Anyway i use Chrome.
Please help!

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: 0.9.1.0 cant run mt4 build 509?

Post by tickstory »

Hi Tomi,

Does a Chrome or IE browser pop-up when you hit the 'Like' button? Can you please confirm you check the 'Keep me logged in' button?

Thanks.

Post Reply