Tickstory

i have bought your tickstory software to do backtest for my MT4 just few minutes ago
and when i tried to use the key that sent to me by email
it say unexpected error code 104
and i should contact the support
and this is what i did

please help me in this problem

Hi Batttot,

Could you please provide us with the email address you used on purchase so we can assist further? Just reply here and it will not be revealed publicly.

Thanks.

Hi Batttot,

Thanks for the information. Can you please tell us what Windows 10 regional language/settings you are using please?
Could you also please check your private messages as we have provided some further details to hopefully resolve the issue.

Thanks.

i use windows 10
arabic language .

Thanks, Batttot. We have identified an issue specifically with Arabic calendars. If you haven't already, could you please check your private messages on this forum and see if the suggested solution fixes the issue?

i have checked the messages and your solution worked
and thank you for your support and your help
you can close this topic ...
problem solved
thanks .

Excellent news, Batttot - thanks for confirming! We'll be releasing the fix shortly and you will be able to get it via your download link.

Regards.