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Bug detect installation folder.
Posted: Sun Sep 08, 2013 11:55 pm
by Rodrigo Paitach
Hi folks,
The system fails to locate a valid installation of the platform when it changed the name of the installation folder of the same. But yet there was a valid installation in that particular folder.
Thank you.
Re: Bug detect installation folder.
Posted: Mon Sep 09, 2013 1:59 pm
by tickstory
Hi Rodrigo,
To help us investigate, can you please tell us the following details:
1) Which build of MetaTrader 4 are you using?
2) What is the full path of the MetaTrader 4 installation folder?
3) Do you see any error messages that could help us investigate?
Thanks
Re: Bug detect installation folder.
Posted: Mon Sep 09, 2013 5:53 pm
by Rodrigo Paitach
Hi tickstory,
1) MetaTrader 4 Build 509 (works when I changed the installation folder);
2) "C:\Program Files (x86)\MT4 ECN FXOpen - Backtests"; and
3) The program only says that the installation folder is invalid, it does not contain a valid version of MT4, however I have installed on another computer the same version of MT4 but with the default installation folder.
Anything else?
Re: Bug detect installation folder.
Posted: Tue Sep 10, 2013 9:53 pm
by tickstory
Hi Rodrigo,
Make sure you have launched your MT4 at least once before trying to select the folder. Tickstory looks for specific files to be present before it recognises the MT4 directory as being valid.
Check this post for further information to see if it assists:
http://www.tickstory.com/forum/viewtopic.php?f=4&t=237
Thanks.