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Unable to connect to Dukascopy Datasource

Posted: Sun Jul 10, 2022 5:35 pm
by Udy
I am getting errors when I try to download data

Time Message
10-07-2022 18:31 Server busy or unavailable: Timeout - The operation has timed out [20] (http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)
10-07-2022 18:31 Server busy or unavailable: Timeout - The operation has timed out [20] (http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)


I pinged the datasource datafeed.dukascopy.com and it's timing out.

C:\Users\akpan>ping datafeed.dukascopy.com

Pinging datafeed.cloud.dukascopy.com [194.8.15.180] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 194.8.15.180:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Is the dukascopy datasource unreachable? Does anyone know when it'll be available?

Re: Unable to connect to Dukascopy Datasource

Posted: Sun Jul 10, 2022 11:28 pm
by tickstory
Hi Udy,

You may have come across a moment where Dukascopy are performing weekend system maintenance (or your internet connection had issues). There is no issue on our side right now accessing the data.

Thanks.