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no email after purchasing the license

Posted: Wed Sep 27, 2023 4:22 pm
by tickwaiting
Hi Tickstory

i have purchased the pro license few days or week ago and i remember at the time i had screenshot of the license but since i am doing dozens of screenshots every day for backtesting then delete them after taking nots to free up space, i am afraid i have deleted the license screenshot. :lol:

however, i went to my email but haven't find any email from tick story now if its possible to email me the license info i think it's needed to activate tickstory on additional device.

many thanks

Re: no email after purchasing the license

Posted: Wed Sep 27, 2023 11:12 pm
by tickstory
Hi Tickwaiting,

Could you please PM us the email address you used when you purchased your license? For quick reference in the future, it would be good if we could update your details accordingly on the forum. Please confirm and we can do this for you.

Thanks.

Re: no email after purchasing the license

Posted: Fri Sep 29, 2023 5:55 pm
by tickwaiting
thanks tickstory already sent you pm