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Missing data on EURUSD

Posted: Tue Nov 28, 2023 5:16 pm
by mutianj
The 2023-03-09 09:55-10:00 am (UTC-5 with day light saving) is missing but it is available at dukascopy

Re: Missing data on EURUSD

Posted: Thu Nov 30, 2023 10:45 am
by tickstory
Hi Mutianj,

Thanks for your report. These few minutes do appear to be missing. Interestingly, their web-based historical data feed has a larger gap of around 10 minutes. We have reported this to Dukascopy and will let you know if they rectify it (assuming it is an error and not them being offline during that period).

Thanks.

Re: Missing data on EURUSD

Posted: Fri Dec 08, 2023 10:16 am
by tickstory
Hi Mutianj,

Dukascopy Support have advised that there was a glitch in their system for these few minutes and that is why the data is missing and cannot be back-filled.

Thanks.