Need help, pls. Format FXT

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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norbertino
Posts: 2
Joined: Wed Feb 05, 2014 5:34 am

Need help, pls. Format FXT

Post by norbertino »

"You are using an old format FXT (MT4 build 509 or lower) with a new MT4 build."
I export ticks in Tikstory Lite latest version. FXT file used in program Tick Data Suite.
WTF? All the latest version of the program.

tickstory
Posts: 4901
Joined: Sun Jan 06, 2013 12:27 am

Re: Need help, pls. Format FXT

Post by tickstory »

Hi Norbertino - what version/build of MT4 are you using?

Thanks.

norbertino
Posts: 2
Joined: Wed Feb 05, 2014 5:34 am

Re: Need help, pls. Format FXT

Post by norbertino »

Version 4.00 Build 600 3 Feb 2014

emmarita
Posts: 5
Joined: Tue May 14, 2013 2:48 am

Re: Need help, pls. Format FXT

Post by emmarita »

Norbertino -
Were you able to resolve this issue?
I am getting same error message - trying to resolve it myself…
Pass on the answer if you found it?
Thanks!

tickstory
Posts: 4901
Joined: Sun Jan 06, 2013 12:27 am

Re: Need help, pls. Format FXT

Post by tickstory »

Hi,

The current beta release that seeks to support Build 600 is being discussed here:

http://www.tickstory.com/forum/viewtopic.php?f=2&t=376

Please stay tuned.

Thanks.

hdstrueter
Posts: 2
Joined: Sat Aug 02, 2014 5:29 am

Re: Need help, pls. Format FXT

Post by hdstrueter »

Hi
I have the same Error ("You are using an old format FXT (MT4 build 509 or lower) with a new MT4 build") and I use tickstory light: version 1.5.1.0 (download from dukascopy tick DB)
MT4 is version 4.00 Build 670.

What is to do?

Thank you for your help

hdstrueter
Posts: 2
Joined: Sat Aug 02, 2014 5:29 am

Re: Need help, pls. Format FXT

Post by hdstrueter »

Hi,
I found the mistake.
Even it was a new version of MT4,Tickstory exported the old format. It was not automatically detected (other than described).
I changed the file-format and than it was ok.

Best regards.
H.-D. Strüter

tickstory
Posts: 4901
Joined: Sun Jan 06, 2013 12:27 am

Re: Need help, pls. Format FXT

Post by tickstory »

Hi Hdstrueter,

That's interesting, we have tried reproducing the issue with Build 670 but it does select the expected output format (i.e. Build 545+). The system should automatically detect your MT4 version and select the appropriate format. If it's not doing that then yes, you'll need to manually select the format before exporting.

Regards.

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