Tickstory Info Expert EA - doesnt working (zero.divide)

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
Post Reply
fx-strategie
Posts: 6
Joined: Thu Sep 10, 2015 8:16 am

Tickstory Info Expert EA - doesnt working (zero.divide)

Post by fx-strategie »

The EA doesnt export the Values within an XM microLot Account. Starts working with export an running on an "zero divide" error...
What can i do? I need the Settings from XM Micro for my Backtest Data... Other Accounts working... but not XM miro

tickstory
Posts: 4905
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory Info Expert EA - doesnt working (zero.divide)

Post by tickstory »

Hi fx-strategie,

We are currently downloading the XM terminal so we can look into this for you and will get back to you shortly.

Thanks.

fx-strategie
Posts: 6
Joined: Thu Sep 10, 2015 8:16 am

Re: Tickstory Info Expert EA - doesnt working (zero.divide)

Post by fx-strategie »

if it helps - i've already an running VPS Environment for you... i can sen you the login if you want

tickstory
Posts: 4905
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory Info Expert EA - doesnt working (zero.divide)

Post by tickstory »

Hi fx-strategie,

We've tried it with the XM terminal and the only way we could get a "zero divide" error is if there was no symbol selected when using the Strategy Tester and trying to run TickstoryExpertEA. Is this the case? Can you try attaching it to a chart?

Thanks.

fx-strategie
Posts: 6
Joined: Thu Sep 10, 2015 8:16 am

Re: Tickstory Info Expert EA - doesnt working (zero.divide)

Post by fx-strategie »

its on EURUSDmicro Chart H1 - export starts an runs into zero divide... If You want - i can send you my VPS account...
Attachments
Unbenannt.PNG

fx-strategie
Posts: 6
Joined: Thu Sep 10, 2015 8:16 am

Re: Tickstory Info Expert EA - doesnt working (zero.divide)

Post by fx-strategie »

another - complete screenshot
Attachments
Unbenannt2.PNG

tickstory
Posts: 4905
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory Info Expert EA - doesnt working (zero.divide)

Post by tickstory »

Hi Fx-strategie,

As per our discussion offline, your EA appears to be working fine when run in the strategy tester. You should have the information you need to continue.

Regards.

Post Reply