Search found 5148 matches

by tickstory
Sat Mar 08, 2025 3:31 am
Forum: Issue/Bug tracking
Topic: Unable to download tick data to mt5
Replies: 1
Views: 13183

Re: Unable to download tick data to mt5

Hello, This looks like an error related to copying information to the clipboard, nothing to do with MT5. Do you have more information about what you are trying to do and the specific steps that are causing your problem? Also, please make sure you are using the latest version just in case the problem...
by tickstory
Wed Mar 05, 2025 10:19 pm
Forum: Issue/Bug tracking
Topic: Incorrect bar data?
Replies: 1
Views: 3999

Re: Incorrect bar data?

Hi Kabilius,

The pricing you see is how the instrument was traded on the Dukascopy exchange, not the NYSE. Since the instrument is traded on a different exchange, the pricing will have small differences when comparing the two.

Hope this helps.
by tickstory
Sun Mar 02, 2025 11:05 am
Forum: General Discussion
Topic: How can i transfer the licence to another computer?
Replies: 28
Views: 92308

Re: How can i transfer the licence to another computer?

Hi Kumoro,

As per our offline discussion, this should now be resolved for you.

Thanks.
by tickstory
Fri Feb 28, 2025 11:13 am
Forum: General Discussion
Topic: Gap in EURZAR tick data
Replies: 2
Views: 6125

Re: Gap in EURZAR tick data

Hi Grand, You are correct, the data does have a gap for this period. Unfortunately it appears Dukascopy may have not been trading this pair during this period so there is no data. As you noted, they no longer list this symbol on their own pages, so it's possible they may stop trading it in the futur...
by tickstory
Wed Feb 26, 2025 11:40 am
Forum: General Discussion
Topic: Download the latest Standard version
Replies: 1
Views: 4324

Re: Download the latest Standard version

Hi Felixmoore, We couldn't find the email you provided on file, however if you currently have the email that was originally sent to you on purchase, this contains a download link. If your subscription is current, your download link will deliver you the latest version available. If you need to update...
by tickstory
Wed Feb 26, 2025 4:26 am
Forum: General Discussion
Topic: Resend license Key information
Replies: 1
Views: 2993

Re: Resend license Key information

Hi Casoni,

Your license details have been resent your email.

Thanks.
by tickstory
Mon Feb 24, 2025 11:01 pm
Forum: Beta Discussion Room
Topic: MT4 not supported error on latest advanced beta tester (Build 1440)
Replies: 1
Views: 23121

Re: MT4 not supported error on latest advanced beta tester (Build 1440)

Hi Rakeshr,

Both products have been recently updated to support Build 1440 (Tickstory v1.9.8.7 and Advanced Tester 0.0.5.9). Please use the respective download links to get these latest versions.

Thanks.
by tickstory
Sun Feb 23, 2025 10:38 pm
Forum: Issue/Bug tracking
Topic: A suitable launcher could not be found
Replies: 7
Views: 30810

Re: A suitable launcher could not be found

Hi Colin,

MT4 released a flurry of updates recently so we have just updated Tickstory to v1.9.8.7 which supports Build 1440.

Thanks.
by tickstory
Sun Feb 23, 2025 10:28 pm
Forum: General Discussion
Topic: Please quickly update the TickStory launcher so it can be used with MT4 version 1440 (15 Feb 2025).
Replies: 1
Views: 3695

Re: Please quickly update the TickStory launcher so it can be used with MT4 version 1440 (15 Feb 2025).

Hi Arc0123, Please use your download link to acquire the recently released Tickstory v1.9.8.7 which supports MT4 Build 1440. Please note that we are not privy to when/how MT4 releases are made and only aware of them as they are made available to the general community. Adding lead-time to this, not a...
by tickstory
Sun Feb 23, 2025 10:16 pm
Forum: General Discussion
Topic: v1.9 Released! (Lite, Standard & Professional)
Replies: 282
Views: 3159030

Re: v1.9 Released! (Lite, Standard & Professional)

Hi @Abdullah and @Y_Kan,

We have just released v1.9.8.7 of Tickstory which supports the recently released MT4 Build 1440. This will resolve the launcher issue you are seeing.

Thanks.