Tickstory

Hi Misir, The initial license cost unlocks full access to the software. The monthly subscription gives you access to on-going access to our fast data servers, fast processing speeds, software updates, technical support and a license to use our Advanced Tester module (subscription features are noted ...

Hi Larmikrx, It looks like you might be testing outside of the date range that you have imported? I would be checking the MQL5 History data and making sure that you have both the 1-minute and tick data imported for the same dates. If unsure, it might be worthwhile deleting all the data for the symbo...

Hi Onlinefunner,

Not all symbols are available on the Lite version. Those symbols which are inaccessible in the free version are greyed out. If you wish to have access to all symbols, please upgrade to the registered version.

Thanks.

Hi Nicholas, If you are getting an "invalid file" error, it could mean that either the file has not fully been exported (due to out of disk space, for example) and/or that Tickstory is still in the middle of the export when you tried to begin your test. Please check both before continuing....

Thanks for the confirmation, Alex - you're welcome and happy weekend back-testing to you!

Kind regards.

Hi Alex,

We've cleared your licenses, as requested. As long as the VPSs have been fully deleted, you should have no issues activating on the new machines.

Hope this helps.

Hi Colin, When exporting from Tickstory (eg. XAUUSD), you should select your corresponding broker's symbol (eg. GOLD) in the MT4 Settings -> Map To drop-down box. This will ensure that the data gets correctly "mapped" to your broker's symbol. You can refer to the manual for more informatio...

Hi Colin, Thanks for your purchase and for your nice feedback! Regarding you question, depending on the time-frames you are testing in with MT4, select the corresponding FXT time-frames when you are exporting data from Tickstory. For example, if in the MT4 Strategy Tester you test with the "5 m...

Hi Lewis, It's possible that you somehow have other residual data files that might be causing the issue. To make sure this isn't the case, please go to Metatrader File->Open Data Folder and browse to the tester/history folder. Please remove all the *.FXT files here (.FXT files are regenerated as par...

Hi ArtOf, We've tried downloading various symbols and there is no issue on our side. It is possible for timeouts to occur if your internet connection disallows Tickstory from accessing the internet and/or is slow. There are occasions where Dukascopy may throttle speed, especially if they are doing s...