Tickstory

Hi, Want to move the installation from my office laptop to my new laptop. This is the 2nd installation. Already uninstalled Tickstory from my office laptop, installed it to my new laptop, tried to activate but no luck. It always says that I have exceeded my activation limit. How can I solve this?Is ...

Hi,
Yes, it was made through my inbox, from Tickstory Support, subject : Your Ticstory Standards File Download - Order TIC230122-43xx-601yy. Containing License Code and Link to download latest version of Ticstory.
Was that the email you sent??
Regards,


Kumoro

Hi, Been checked the gmail inbox, and had your email notification about updating my email. Thank you for that. I tried again to manage my order, (on https://tickstory.onfastspring.com/account) but then, same thing happened. It said that An email was sent with instructions for accessing your account....

Hi,
Oh, I didn't know that happened.
Please let me know when I can login with my new email.
Thank you.
Regards,


Kumoro

Hi,
PM sent.
Thank you
Regards,


Kumoro

Hi, It seems that something's happened. Your email is not going through. Not in junk, not in the trash, nothing. Funny though...Last time, before this one, it was all fine. I could get the activation code, invoice etc. but the last purchase, none. So how can I fix this??can I change my email?? Thank...

Hi,
Already check it several times, but nothing's there. Since when 1st time I get the confirmation email from tickstory and fastspring.com, they go directly to my inbox.
Re-tried this morning, intercept on the inbox, spam/junk, trash folder, but nothings there.
Regards,


Kumoro

Hi, Recently I want to manage my order, but I was unable to do it. Already go to https://tickstory.onfastspring.com/account to manage my order, put my email assosiated to my account, press Continue and there's text says "An email was sent with instructions for accessing your account". Chec...

Hi, Thank you for your reply. The fact is, the exported csv file is failed to download. The file size is only 1 KB (only show the header, without the data in it). I double checked using download, check to download bi5 location, the size all of the bi5 file are only 1kB. While the logs were still the...

Hi, I am a new user of tickstory standard. Got experience here, I cannot export to file. I want to export data to csv file per month per year. The error log are : Time Message 18-05-2023 22:11 Error occurred processing file C:\Users\kumorowibowo\AppData\Roaming\Tickstory\Tickstory Lite\Data\XAUUSD\2...