Search found 4895 matches

by tickstory
Sat Feb 24, 2024 1:31 am
Forum: Issue/Bug tracking
Topic: Error pop up when launching tickstory (WMI ManagementException)
Replies: 5
Views: 496

Re: Error pop up when launching tickstory (WMI ManagementException)

Hi Supreme1394,

Thanks for joining us! The error you are getting is likely caused by a missing or corrupted Windows component which is required by Tickstory. Could you please follow the steps described in this post and it should hopefully resolve the error.

Hope this helps.
by tickstory
Wed Feb 21, 2024 11:19 am
Forum: Issue/Bug tracking
Topic: AUDUSD discrepancy
Replies: 1
Views: 236

Re: AUDUSD discrepancy

Hi, There is no issue with our data on this date. If you are a licensed user, could you please give the email address you used to register the software so we can assist you further? The only time we have seen this issue is when people have downloaded illegitimate versions of our software from other ...
by tickstory
Wed Feb 21, 2024 4:13 am
Forum: Issue/Bug tracking
Topic: launching issue
Replies: 3
Views: 378

Re: launching issue

Great to hear!
by tickstory
Wed Feb 21, 2024 1:15 am
Forum: General Discussion
Topic: Activations
Replies: 3
Views: 447

Re: Activations

Hi Scott, Please do not publish personal information such as your license key on this or any other public forum. Your license key cannot be re-issued if it is distributed and used by others. We can already identify your account by the email address you have registered with. We have sent you a privat...
by tickstory
Wed Feb 21, 2024 1:05 am
Forum: General Discussion
Topic: Data inspector message
Replies: 1
Views: 236

Re: Data inspector message

Hi Mmcfarlin, The Data Inspector is intended for spot checks of samples of data. If you are trying to view more than a few days of tick data (or months of minute data ) then you will run into problems as there are potentially millions of rows to display. Instead, please reduce the begin/end range to...
by tickstory
Mon Feb 19, 2024 11:00 pm
Forum: Issue/Bug tracking
Topic: launching issue
Replies: 3
Views: 378

Re: launching issue

Hi Tickwaiting,

Please download v1.9.7.15 from your download link. This update includes support for the most recent MT4 Build 1403.

Thanks.
by tickstory
Mon Feb 19, 2024 10:56 pm
Forum: General Discussion
Topic: Info About Subscription
Replies: 1
Views: 250

Re: Info About Subscription

Hi Stefano, The Standard version is a first-time payment of US$79 followed by an optional subscription fee of US$9.95 per month. The one-time license fee gives you a perpetual license to use the software. The subscription (which can be cancelled at any time) gives you access to various additional fe...
by tickstory
Mon Feb 19, 2024 10:23 pm
Forum: General Discussion
Topic: Is my installation correct?
Replies: 2
Views: 282

Re: Is my installation correct?

Hi Mmcfarlin,

Welcome aboard! The configuration file is correct and should present no issue. The same configuration file is used for both the Lite and Professional version to ensure settings are preserved after an upgrade.

Thanks.
by tickstory
Thu Feb 15, 2024 10:39 am
Forum: Beta Discussion Room
Topic: 'Advanced Tester' beta now available!
Replies: 57
Views: 3922899

Re: 'Advanced Tester' beta now available!

Hi all, The Advanced Tester v0.0.4.48 has just been released! In this version we have made the following additions: [New] Anti-cheat::Adjust time function allows time to be shifted to expose any fraudulent EAs that try to cheat by suppressing/manipulating trades on specific dates/times ( see here fo...
by tickstory
Thu Feb 15, 2024 10:32 am
Forum: New features & suggestions
Topic: Add new export data feature option to detect dishonest EAs
Replies: 18
Views: 186624

Re: Add new export data feature option to detect dishonest EAs

Hi Srormex777, Good news - as of the recently released v0.0.4.48, the Advanced Tester now supports the ability to shift the timestamp passed to an EA by x days and y hours. The change has been implemented such that you don't need to export data each time, just tweak the settings and the data sent to...