Hi Uriya,
Thanks for the screenshots. As you say, it seems that the data is not being downloaded for some reason. In Tickstory, could you please go to
File->
Settings->
Dukascopy and click on the 'Test' button. What is the result? If you get an error here, it means that something is blocking Tickstory from accessing the data servers. If so, please check:
1. That you have no firewall or anti-virus software that might be blocking Tickstory from contacting the outside world.
2. That your internet connection is able to access the servers. Click on
this link in your web browser. Does it download a file (named *.bi5)? If so, this means your internet connection is OK and it is likely that #1 is the cause.
Please let us know the error message if you get one.
Thanks.