Modelling Quality STILL n/a

[lester]

Hello!

I purchased Tick Story Standard yesterday.

Despite following all steps I am still getting Modelling Quality N/A.

I have followed all the trouble shooting guides here: http://tickstory.com/forum/viewtopic.php?f=2&t=613

I have downgraded my MT4 terminal to 910.
I have reinstalled TickStory 1.7.4
I launch MT4 directly from TickStory

I read as part of the licence I get 1 month of "priority support". Am I missing something else?

THANK YOU!!!!

[tickstory]

Hi Lester,

Are you able to let us know the following so we can try assist:

1) Are you getting any error from Tickstory when you launch MT4 (by pressing F8)?
2) Could you please give us a screenshot of your Tickstory File->Settings->MT4 Settings and also of your main Tickstory screen.
3) Could you please confirm your MT4 Build by going to Help->About.

Note also that the latest version of Tickstory v1.7.4 now supports the latest build 950 (see here for some important notes on this: tickstory.com/articles/tickstory-v1-7-4-released/). It obviously should also work on Build 910, so let's try get this working first.

Thanks.

[lester]

Thanks for the quick reply and information!

Must have been an issue with my computer. After restarting, It has now started working beautifully.

Thank you for a wonderful product!

[tickstory]

Great news! Thanks for letting us know and for the nice feedback!