Problems launching MT4

General discussion about the Tickstory Lite software package.
Tradexfol
Posts: 7
Joined: Wed May 15, 2013 11:46 am

Problems launching MT4

Post by Tradexfol »

Good morning team tickstory
Tickstory've been using for 6 months.
Now I have a problem. By launching mt4, get a message like this.
"A suitable launcher Could not be found your Metratader version.
Launchers tried:
- Birt's Tick Data Suite.
- Tickstory Launcher for Build 432 (FXT Prevent overwrite, fixed spread)
- Tickstory Launcher for Build 445-451 (FXT Prevent overwrite, fixed spread)

BT I can not do, do not read historical downloaded.
I tried MT4 build 483 and build 500, and does not work.
Are you going?
Thanks!!
tickstory
Posts: 5166
Joined: Sun Jan 06, 2013 12:27 am

Re: Problems launching MT4

Post by tickstory »

Hi Tradexfol,

We currently do not support Metatrader builds 483 and 500, so please use an older build.

Please let us know which Tickstory version you are using as well as the last Metatrader version that the launch function worked for. Once we have this information we can help you further.

Thanks!
Dan4x
Posts: 2
Joined: Sat May 25, 2013 8:07 pm

Re: Problems launching MT4

Post by Dan4x »

Hi all,
I have the same problem.
It did work last week with build 500 but this week I get the message...
Could you roll back whatever change you did this week or could you create a link with the last MT4 build that works?

Thank you,
Dan
tickstory
Posts: 5166
Joined: Sun Jan 06, 2013 12:27 am

Re: Problems launching MT4

Post by tickstory »

Hi Dan,

Please follow this thread which will be updated shortly with the link to a suitable Mt4 build:

http://www.tickstory.com/forum/viewtopi ... eb8bd#p558

Regards.
Dan4x
Posts: 2
Joined: Sat May 25, 2013 8:07 pm

Re: Problems launching MT4

Post by Dan4x »

It works great.
Thank you,
Dan
tickstory
Posts: 5166
Joined: Sun Jan 06, 2013 12:27 am

Re: Problems launching MT4

Post by tickstory »

Thanks for the feedback, Dan.

FYI, a version of MT4 Build 432 can be downloaded here:

http://www.tickstory.com/files/MetaTrader432.7z

Regards.
experienced_tester
Posts: 18
Joined: Wed Jul 03, 2013 12:38 pm

Re: Problems launching MT4

Post by experienced_tester »

Same message for me, to my surprise.

I've been using Tickstory 0.9.1 for several weeks with Build 509. Today I installed the OS: Win XP SP3 and I got the same message as the members above.

I never saw this message before.

I did everything: NET Framework 3.5, upgraded NET Framework 2.0 SP1 to NET Framework 2.0 SP2 same as I did for the first run. Tried 0.9.1 and 0.9.2.

I give up. Any advice please?
tickstory
Posts: 5166
Joined: Sun Jan 06, 2013 12:27 am

Re: Problems launching MT4

Post by tickstory »

Hi ExperiencedTester,

Please make sure that the star in the top-right hand-side of the application is gold. If it is not, then it means that it has not recognised your 'Like' and you should click on it again (it may be that the login expires after some time which causes this issue).

Please let us know how you go.

Thanks.
experienced_tester
Posts: 18
Joined: Wed Jul 03, 2013 12:38 pm

Re: Problems launching MT4

Post by experienced_tester »

Yes, it was the Like thing. Thank you.
tickstory
Posts: 5166
Joined: Sun Jan 06, 2013 12:27 am

Re: Problems launching MT4

Post by tickstory »

Great to hear you solved it! Thanks.
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