Problems launching MT4

General discussion about the Tickstory Lite software package.
annobln
Posts: 3
Joined: Tue Dec 18, 2012 10:51 pm

Re: Problems launching MT4

Post by annobln »

Works perfectly with 509!
harvdog42
Posts: 5
Joined: Wed Aug 21, 2013 6:01 pm

Re: Problems launching MT4

Post by harvdog42 »

Hello all,

I'm new to this so bear with me.

I have been having problems also launching MT4 through the Tickstory application. I get the error message: "A suitable launcher could not be found..." The broker I'm using is FXCM using version 509. I've read through this discussion and tried various things. When I tried an older version of terminal.exe as suggested in the discussion my platform would not run. On the platform in the lower right hand corner it said "Old Version." Any suggestions on getting MT4 to launch with version 509?
tickstory
Posts: 5166
Joined: Sun Jan 06, 2013 12:27 am

Re: Problems launching MT4

Post by tickstory »

Hi Harvdog42,

You didn't mention whether you had clicked the 'Like' button in the top-right of the application? This will activate the launcher. Make sure you check the 'Keep me logged in' check-box when logging into Facebook.
You will need to restart the application the first time after pressing 'Like'.

Thanks.
harvdog42
Posts: 5
Joined: Wed Aug 21, 2013 6:01 pm

Re: Problems launching MT4

Post by harvdog42 »

OK Tickstory,

Thanks for the prompt response. I finally got the MT4 platform to launch through the Tickstory application. I'm not sure what I did differently but success is success. Now for another question. When selecting timeframe data to export, is it necessary or even desirable to select all timeframes? The first time I exported data to my MT4 platform I did select all timeframes going back two years. But the M1 data going back two years did not show up in my history data on my MT4 platform. I'm now just exporting M1 data to my platform in hopes of filling up the M1 history data on my platform. Then I could use the period converter script to generate history for other timeframes. I hope you can shed some light on this subject which would be greatly appreciated.
harvdog42
Posts: 5
Joined: Wed Aug 21, 2013 6:01 pm

Re: Problems launching MT4

Post by harvdog42 »

Harvdog42 here again,

I just got done exporting what I thought would be two years on data for M1. But the data still does not show up in my history center. Suggestions?

Thanks,
tickstory
Posts: 5166
Joined: Sun Jan 06, 2013 12:27 am

Re: Problems launching MT4

Post by tickstory »

Hi Harvdog42,

Please check this thread out to see how you might need to map your symbol to whatever your MT4 platform is using:

http://www.tickstory.com/forum/viewtopic.php?f=4&t=61

If this isn't your case, then appreciate if you can start a new thread to detail the issue you are having.

Thanks.
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