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Re: New Version Metatrader - MT4 Build 825

Posted: Thu Jul 02, 2015 9:33 am
by toughcookie47
Hi,

I purchased v1.6.1 but it doesn't launch my MT4 terminal (build 840).

How do I fix this?

Re: New Version Metatrader - MT4 Build 825

Posted: Thu Jul 02, 2015 9:52 am
by tickstory
Hi Toughcookie - do you have some further information about what error you are getting? What O/S are you running under as well. Could you also please attempt to manually start your MT4 installation and subsequently select 'Launch' from Tickstory to see if that helps?

Thanks.

Re: New Version Metatrader - MT4 Build 825

Posted: Thu Jul 02, 2015 10:07 am
by toughcookie47
Hi,

The error message is attached. I'm on Windows 7. I've tried manually starting the MT4 platform but the launch from Tickstory still fails.

Re: New Version Metatrader - MT4 Build 825

Posted: Fri Jul 03, 2015 12:41 am
by tickstory
Hi Toughcookie,

As you're aware, we're tracking your issue here as it seems to be related to Windows 7:

http://tickstory.com/forum/viewtopic.ph ... 713&p=3184

Thanks.