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Re: How to upgrade to v1.8.1?

Posted: Tue Jun 21, 2016 9:39 pm
by wemersonrv
Does not have an upgrade from older versions...

In fact, there is a new product for sale. Who buy older versions, OR pay for the new version or LET IT GO!

Or pay or do not make updated backtests with new versions of metatrader.

I think i will not use it more, because since the end of last year i can not make good tests because thickstory versions and metatrader versions were not very friendly... and every new version of tickstory or metatrader; all work end in a totally different result.

I will not pay for a bad product or that brings ambiguous result.

Re: How to upgrade to v1.8.1?

Posted: Tue Jun 21, 2016 11:01 pm
by tickstory
Hi Wemersonv,

I'm sorry that you don't believe the product adds any value for your purposes. Reviewing your support queries, we can't find any outstanding issues that were not resolved. FYI, v1.8.1 is an upgrade and is being offered to existing users as such. If you wish to continue using v1.7.5 you may do so without having to upgrade and you can couple this with the last working MT4 Build 950.
If you are referring to the software update process, we do acknowledge that it needs to be streamlined and we are working on this. For the moment, this is the only way to provide users with the benefits of "at least" 1-month of free updates as part of their purchase.

Regards.

Re: How to upgrade to v1.8.1?

Posted: Wed Jun 22, 2016 2:48 am
by COGSx86
same boat for me as well, hoping to upgrade

Re: How to upgrade to v1.8.1?

Posted: Wed Jun 22, 2016 7:14 am
by tickstory
Hi COGSx86 - resent your email. Thanks!

Re: How to upgrade to v1.8.1?

Posted: Wed Jun 22, 2016 10:09 am
by petruha08
Hello,

can you please send me a new download link for last version?

Thanks
petruha08

Re: How to upgrade to v1.8.1?

Posted: Wed Jun 22, 2016 5:41 pm
by santiagorv
Hi.
One month ago I purchased Tickstory. I would like upgrade my version, but I don't know how do it.
Thanks.

Re: How to upgrade to v1.8.1?

Posted: Thu Jun 23, 2016 11:17 pm
by tickstory
Hi Santiagorv & Petruha08 - we've sent the details to your email address. Thanks.

Re: How to upgrade to v1.8.1?

Posted: Fri Jun 24, 2016 1:22 pm
by Algotrader457
Hello.
I've the same problem: I've never received your e-mail to upgrade my tickstory.
I've checked my spam box, too.
Can you please resend the link?
Thank you

Re: How to upgrade to v1.8.1?

Posted: Sun Jun 26, 2016 4:08 am
by magon
I don't have any Email about the upgrade to v1.8.1, please, send Email to me too.
Thanks

Re: How to upgrade to v1.8.1?

Posted: Sun Jun 26, 2016 8:13 am
by tickstory
Hi Algotrader & Mago - done, please check your mail. Thanks.