Tickstory

Hi Alex,

We've cleared your licenses, as requested. As long as the VPSs have been fully deleted, you should have no issues activating on the new machines.

Hope this helps.

Hello,

Yes I confirm that I can use the license on my new VPS now.

Thank you very much for the provided help!

Have a nice weekend ahead!

Alex

Thanks for the confirmation, Alex - you're welcome and happy weekend back-testing to you!

Kind regards.

Hi @tickstory,

I am using the software on 2 computer.
Now, I have to move one to a different computer as I no longer use the software on one computer.
Will you please keep the one with Support ID ends with 0481 and de-activate another.

Thanks!

Hi @rexg,

Done! Please let us know if you have any issues.

Thanks.

Hi @tickstory,

It works fine. Thank you!

Cheers!

Great, @rexsg - you're welcome!

Hi,
Want to move the installation from my office laptop to my new laptop. This is the 2nd installation. Already uninstalled Tickstory from my office laptop, installed it to my new laptop, tried to activate but no luck. It always says that I have exceeded my activation limit.
How can I solve this?Is it possible that you revoke both of my license first and then I activate it again one by one?
Thank you.
Regards,


Kumoro

Hi Kumoro,

As per our offline discussion, this should now be resolved for you.

Thanks.