Tickstory 1.7.4 + MT4 950 crashing soon after launching it

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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John Snow
Posts: 1
Joined: Mon May 16, 2016 9:48 pm

Tickstory 1.7.4 + MT4 950 crashing soon after launching it

Post by John Snow »

Hi, I just installed a licensed Tickstory 1.7.4 and a new install of MT4 950 and every time I launch MT4 from Tickstory, MT4 silently crashes (no error message) a couple of seconds after starting it. MT4 works just fine when starting it by itself. I'm using Windows 10. Any idea what could be the problem?
tickstory
Posts: 5164
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory 1.7.4 + MT4 950 crashing soon after launching

Post by tickstory »

Hi John,

Can you please try the terminal.exe here by unzipping it to your MT4 intallation folder and seeing if that rectifies the problem?

https://tickstory.com/files/Metatrader.update.950.zip

Could you also please attach your terminal.exe (zipped and uploaded to a file sharing service such as Google Drive) to see if we can reproduce the issue on our side?

Thanks.
lifon
Posts: 8
Joined: Tue May 17, 2016 6:36 am

Re: Tickstory 1.7.4 + MT4 950 crashing soon after launching

Post by lifon »

Hi,

I have this problem too.
tickstory
Posts: 5164
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory 1.7.4 + MT4 950 crashing soon after launching

Post by tickstory »

Hi Lifon,

Could you kindly try the provided terminal.exe and also provide a copy of your terminal.exe so we can try test with it?

Thanks.
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