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I would like to reset the license
Posted: Mon Jun 11, 2018 8:47 am
by khoahuynh
I would like to reset the license for installing on new PC. Please help!
Re: I would like to reset the license
Posted: Mon Jun 11, 2018 10:12 pm
by tickstory
Hello,
Could you please provide us with your email address you used when registering your license so we can assist further? (No personal information will be disclosed on the forum).
Thanks.
Re: I would like to reset the license
Posted: Wed Jun 13, 2018 11:45 pm
by tickstory
Hi Khoahuynh,
Thanks for the details - you should be able to use your new machine now.
Thanks.
P.S. We will update your email address on this forum to match your license.
Re: I would like to reset the license
Posted: Thu Jun 14, 2018 4:27 am
by khoahuynh
Thanks!
Re: I would like to reset the license
Posted: Sat Sep 08, 2018 3:04 pm
by pabz
Hi,
This topic is kind of what I was looking for..
Here is my question,
I have installed tickstory (registered) more than 2 times on different pc's because I have been optimizing my pc's and changing Hard drives for more space.
Now, on one of my pc's, the software doesn't stay registered... and both, when I launch MT4, it gives me this message..
NOTE: No official support is available for this feature and it could stop working with future versions of MT4.
What should I do?
Thanks for your help
Re: I would like to reset the license
Posted: Sat Sep 08, 2018 10:54 pm
by tickstory
Hi Pabz,
This isn't a licensing related message but simply a notification. Once you press OK, everything proceeds as usual.
Regards.
Re: I would like to reset the license
Posted: Sun Sep 09, 2018 3:27 am
by pabz
Oh I see.. then everything is all good.
Thanks for your help!