License problem

General discussion about the Tickstory Lite software package.
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florian
Posts: 1
Joined: Wed Oct 30, 2024 6:41 pm

License problem

Post by florian »

Hello, I bought the standard licence ($79) (without the subscription of $9.95/month), I can download data since 2006 on forex but I can not export them on mt4 (I can export 1 year maximum), I do not understand why.
It says I'm on tickstory lite when I should be on standard.
tickstory
Posts: 5074
Joined: Sun Jan 06, 2013 12:27 am

Re: License problem

Post by tickstory »

Hi Florian,

Thanks for your license purchase. It looks like you have have since resolved your problem but just for the record - you should have received an email with your license key and link to download the registered version of the software. When you install this version of the software, it will prompt you for your license key to fully activate the software. If you can't see the email, please be sure to check your Spam folder.

Thanks.
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