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Bug in Tickstory HST generation

Posted: Mon Feb 23, 2015 4:03 am
by RV13
Steps to reproduce:
1. Use on Duskascopy data.
2. Right-click pair, click export to MT4, set adjust timezone to "UTC+2 with European/London DST". Export HST only
3. Check the resulting outcome on the last set of 180 bars. Counting from right (=bar 0 or bar 1), bars 180 to 120 are data from the last day selected (seems okay, though I have not checked the actual shift)
Bars 120-0 are data from the next day - i.e. 22:00 to 00:00 is missing for the last day selected, and 00:00-02:00 are data from somewhere else (it looks messy)

Please fix asap :)

Re: Serious bug in Tickstory

Posted: Mon Feb 23, 2015 4:09 am
by RV13
The 00:00-02:00 data are the original non-shifted data from the next day 00:00-02:00

Re: Serious bug in Tickstory

Posted: Mon Feb 23, 2015 4:09 am
by RV13
Ok, the first exported day has the same problem (22:00-00:00 missing). All the days in between seem fine

Re: Serious bug in Tickstory

Posted: Mon Feb 23, 2015 4:11 am
by RV13
No, it's worse. The 30th of the month (in a month with 30 days) has the same issue, somewhere in the midst of the data. Very serious bug.

Re: Serious bug in Tickstory

Posted: Tue Feb 24, 2015 8:54 am
by tickstory
Hi RV13,

Could you please clarify what the issue is with a screenshot, please? Also:

- What time-frame are you working on?
- What charts are you looking at?
- What dates are you exporting?
- Are you filtering weekend information?

And any other information that may be useful for us to understand what issue you are coming across.

Thanks.

Re: Bug in Tickstory HST generation

Posted: Sat Mar 07, 2015 2:31 am
by tickstory
Hi RV13,

We assume that you have now resolved the issue. If not, could you kindly get back to us with the above-mentioned details?

Thanks.