Page 1 of 1
Is not parsing and opening
Posted: Sat Jun 13, 2015 2:55 am
by jared77
OK, I remvoed the tickstory then I installed again, as it was having some bugs. I also deleted the previous MT4 trader from my system as I joined another demo. I now installed just one mt$ and new copy of tickstory but a error pops up like the attached. I try to link it to correct folder on my PC, and it seems correct but it cannot find the installed version.
Re: Is not parsing and opening
Posted: Sat Jun 13, 2015 11:38 pm
by tickstory
Hi Jared,
Thanks for reporting your issue. Can you please check your Tickstory proxy settings by going to File->Settings->Dukascopy Data Source and tell us whether you have any proxy information set? If not, could you please go to Windows->Control Panel->Internet Options->Connections->LAN Settings and tell us whether you have any proxy settings set and what they are? Specifically, it seems that there is a server name specification that seems to be causing the issue.
Does the application resume if you close the error box?
Thanks.