Tickstory

Hello!

I purchased Tick Story Standard yesterday.

Despite following all steps I am still getting Modelling Quality N/A.

I have followed all the trouble shooting guides here: http://tickstory.com/forum/viewtopic.php?f=2&t=613

I have downgraded my MT4 terminal to 910.
I have reinstalled TickStory 1.7.4
I launch MT4 directly from TickStory

I read as part of the licence I get 1 month of "priority support". Am I missing something else?

THANK YOU!!!!

Hi Lester,

Are you able to let us know the following so we can try assist:

1) Are you getting any error from Tickstory when you launch MT4 (by pressing F8)?
2) Could you please give us a screenshot of your Tickstory File->Settings->MT4 Settings and also of your main Tickstory screen.
3) Could you please confirm your MT4 Build by going to Help->About.

Note also that the latest version of Tickstory v1.7.4 now supports the latest build 950 (see here for some important notes on this: tickstory.com/articles/tickstory-v1-7-4-released/). It obviously should also work on Build 910, so let's try get this working first.

Thanks.

Thanks for the quick reply and information!

Must have been an issue with my computer. After restarting, It has now started working beautifully.

Thank you for a wonderful product!

Great news! Thanks for letting us know and for the nice feedback!