No daily EURUSD data on my MT4 terminal

[STEVEN CARTER]

After achieving 99.90% via tickstory when I open mt4 tester I have the modeling quality but no profits/losses and no eurusd daily data in my terminal can someone explain to me what is wrong?

[tickstory]

Hi Steven,

If you are getting 99.9% modelling quality, it means that your EURUSD data must have some data in it. You can check to see the data in MT4's Tools->History Center option. You can also see tick data in a chart by going to File->Open Offline Chart->EURUSD (Every tick). If you are unfamiliar with these features, we highly recommend you refer to the Metatrader manual to learn more.

Once you have confirmed that there is in-fact data in your MT4 terminal, firstly make sure that the begin/end date range in the Strategy Tester are valid and between the dates you have exported (ideally leave 'Use dates' unchecked until you resolve your issue). If your EA is still not trading, this simply means your EA is not placing a trade for some reason such as a trading condition not being met (eg. too wide spread) or an EA error (eg. "Order send errror xxx"). Whoever has coded your EA will need to investigate why. Sometimes there can be errors in the Strategy Tester's "Journal" tab that help identify the problem. In some cases, the reason for it not trading might be your EA settings. In other cases, the developer will need to debug the code using MT4 to determine what the problem is (this is the only way because only you or the developer can see your EA's code). You can find out more information in our FAQ.

Thanks.

[STEVEN CARTER]

Nothing has worked. I have contacted my Creator as well as my broker. After I have Opened MT4 for back testing. I selected my strategy tester and Selecred Start, a "VISUAL" daily chart for EURUSD continues to pop-up on the screen, but it is blank.
The Bars in TEST (via; TESTER: "REPORT") are the same as The Open OFFLINE Chart.

I can't Figure out what the problem is and It's frustrating me.

[STEVEN CARTER]

I HOPE THAT YOU ARE ABLE TO VIEW THE ATTACHMENT

[tickstory]

Hi Steven,

As always when trouble-shooting, you will need to methodically hone in on what the problem is. If the chart isn't showing, then use the standard "MACD Sample" EA to rule out an issue with your EA. Does the chart show when you test with the MACD Sample EA?

Thanks.

[STEVEN CARTER]

If you're referring to the Visual chart that I sent you the screenshot of Then the answer is yes.

I have Tried it with both the Moving Average (via, MT4) and MACD (via, MT4) With the same result.

[tickstory]

So if the chart is showing correctly with the MACD Sample EA, the next step I can say with 100% confidence is to start looking at your EA for the fault. It is most likely failing or stopping for some reason. You need to check the Strategy Tester 'Journal' tab and look for errors and fix them before you can continue.

Hope that helps.