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Tickstory 1.7.4 + MT4 950 crashing soon after launching it

Posted: Mon May 16, 2016 10:36 pm
by John Snow
Hi, I just installed a licensed Tickstory 1.7.4 and a new install of MT4 950 and every time I launch MT4 from Tickstory, MT4 silently crashes (no error message) a couple of seconds after starting it. MT4 works just fine when starting it by itself. I'm using Windows 10. Any idea what could be the problem?

Re: Tickstory 1.7.4 + MT4 950 crashing soon after launching

Posted: Tue May 17, 2016 4:33 am
by tickstory
Hi John,

Can you please try the terminal.exe here by unzipping it to your MT4 intallation folder and seeing if that rectifies the problem?

https://tickstory.com/files/Metatrader.update.950.zip

Could you also please attach your terminal.exe (zipped and uploaded to a file sharing service such as Google Drive) to see if we can reproduce the issue on our side?

Thanks.

Re: Tickstory 1.7.4 + MT4 950 crashing soon after launching

Posted: Tue May 17, 2016 7:36 am
by lifon
Hi,

I have this problem too.

Re: Tickstory 1.7.4 + MT4 950 crashing soon after launching

Posted: Tue May 17, 2016 10:25 am
by tickstory
Hi Lifon,

Could you kindly try the provided terminal.exe and also provide a copy of your terminal.exe so we can try test with it?

Thanks.