Can't update the app

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
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theandor
Posts: 7
Joined: Tue Jun 11, 2024 5:02 pm

Can't update the app

Post by theandor »

Every time I open the app a mesage is popping up saying a new version is available (I paid a year subscription). For some reason I dont get, evry time I try to download the latest version, no link is provided on your website. Could you please help me?
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tickstory
Posts: 5161
Joined: Sun Jan 06, 2013 12:27 am

Re: Can't update the app

Post by tickstory »

Hi TheAndor,

To get the latest version, please use the download link you were provided when you purchased. This will give you the latest version based on your subscription. This version is currently v1.9.8.7 (you can check your version in the Help->About menu).

We have resent your original order information to your email again for your reference.

Thanks.
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